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    Commercial Account Coordinator - Houston, TX, United States - Hellmann Worldwide Logistics

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    Description

    For more than 150 years, Hellmann Worldwide Logistics has been making strides in the freight forwarding industry because of our exceptional employees in the global Hellmann Family.

    If this resonates with your career aspirations, come and help us shape our sustainable impact, job details below

    The Seafreight Export Coordinator coordinates product shipments ensuring that service commitments are achieved and maintained in accordance with client requirements and company objectives.

    This employee serves as a liaison with customers, vendors, and government agencies for all seafreight export activities. Responsible for all shipment-level communication between Hellmann and all customers, carriers, and vendors (i.e. delays, billing, new shipment requests, shipping instructions, etc.)


    • Processes shipments in compliance with company standard operating procedures, while complying with customer and regulatory requirements
    • Proactively schedules bookings for recurring customers to ensure adequate truck and vessel capacity
    • Secures all required commercial and regulatory documentation and validates that all documents are valid
    • Sends the shipping instructions to the carrier prior to cut-off
    • Ensures shipments are transferred to destination office timely and handles communication with destination
    • Ensures that customer standard operating procedures (CSOPs) are developed and maintained in conjunction with Account Management and Sales
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    from a two-year college or equivalent combination of education and work experience will be considered in lieu of educational requirement


    • One to three years of previous experience in freight forwarding industry preferred
    • Completion of any industry related course is an asset
    Adaptable / flexible to high-pressured environment


    • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet
    • Proficient in world geography, shipping documentation, and Incoterms preferred
    • Proficient written and verbal skills communication skills in English
    • Ability to calculate figures and amounts such as freight rates, discounts, and other percentages
    Regularly uses arms to reach, hands and fingers for computer and phone use


    • Speaking clearly and listening for heavy phone contact
    • Requires close-up and computer screen distance vision ability
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    The work environment characteristics are similar to those of an office setting with various office equipment.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

    It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision.


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