Jobs
>
Account Manager
>
San Diego

    Account Manager - San Diego, United States - Multifamily Utility Company

    Multifamily Utility Company
    Multifamily Utility Company San Diego, United States

    6 days ago

    Default job background
    Description

    Are you a detail-oriented professional with a knack for building strong client relationships? Banyan Utility (formerly Multifamily Utility Company), a leader in utility management services, is on the lookout for a motivated individual to fill the role of Account Manager. If you thrive in a dynamic environment, excel at problem-solving, and have a passion for providing exceptional client experiences, this could be the perfect opportunity for you

    Position: Account Manager - Utility Management

    Location: Remote (State of Residence must be one of the following AL,CA,FL,GA,IL,MD,MS,NC,NJ,OH,OR,PA,SC,TN,TX,UT)

    About Role: As an Account Manager, you'll play a vital role by acting as an extension of property management teams and serving as the designated utility expert and trusted advisor to our clients.

    Key Responsibilities:

    • Establish and nurture professional relationships with key personnel on assigned client accounts.
    • Respond promptly to client inquiries via email or telephone within 24 business hours.
    • Manage monthly resident billing, ensuring accuracy and meeting KPI standards.
    • Conduct Client Portal Training for on-site team members, both new and ongoing.
    • Assist in the setup and training of new clients added to your portfolio.
    • Collaborate with property managers to achieve mutually beneficial billing solutions.
    • Monitor meter health, ensuring proper functionality, and coordinate repairs or replacements as needed.
    • Conduct quarterly intentional calls with each property manager to enhance service quality.
    • Resolve concerns and improve processes through effective problem-solving.
    • Collaborate with the Client Success Team to provide an exceptional client/resident experience.
    • Support Customer Service escalations within specific SLAs.
    • Maintain accurate records and updates within our CRM platform.
    • Adapt to consistent change and contribute to continual process improvement.

    Skills and Qualifications:

    • Excellent written and oral presentation skills.
    • Strong computer skills, including proficiency in MS Office.
    • Exceptional problem-solving and troubleshooting abilities.
    • Solid work ethic and high level of professional integrity.
    • Outstanding customer service skills.
    • Highly organized and detail-oriented.
    • Ability to multitask and work effectively under pressure, both individually and in a team setting.

    Work Environment: This role operates in a professional remote office environment

    Physical Demands: The position involves long periods of sitting, working indoors on a computer for the entire shift, and intermittent lifting of 25 lbs. (office supplies).

    Expected Hours of Work: Generally, Monday-Friday, 8:00 am to 5:00 pm. Additional days and hours may be required to meet the demands of the role.

    Education and Experience:

    • B.S. degree preferred.
    • 5 years of account management or similar work-related experience preferred.
    • Must have a good driving record.

    How to Apply: Ready to be a part of our growing team? Submit your resume and a cover letter detailing your relevant experience. Join Banyan Utility (formerly Multifamily Utility Company) and contribute to our success as a trusted utility management partner in the industry

  • Valor Property Management

    Account Manager

    5 days ago

    Valor Property Management San Diego, United States Full time

    **Job Summary** · The Accounts Manager is responsible within a mid-sized property management company to help manage mortgage payments, capital expenditures, property taxes, revenue collection, Section 8 funds, delinquent accounts, owner distributions, trust accounts, budget forec ...

  • Eurofins USA Clinical Diagnostics

    Account Manager

    5 days ago

    Eurofins USA Clinical Diagnostics San Diego, United States

    **Company Description** Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to ...

  • The Hiller Companies Llc

    Account Manager

    1 week ago

    The Hiller Companies Llc San Diego, United States

    The Hiller Companies, LLC has an immediate opening for an** Account Manager.** · Hiller offers fire protection and life safety products and services that are preserving lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as ...

  • GG Homes

    Account Manager

    4 days ago

    GG Homes San Diego, United States

    Join GG Homes as an Account Manager and shape the future of real estate investment in San Diego, CA. Connect with high-power investors, negotiate deals, and influence outcomes. · Do you want to join a dynamic team of visionaries who are shaping the future of the real estate indus ...

  • Acrisure

    Account Manager

    1 week ago

    Acrisure San Diego, United States

    Job Description · About Acrisure · Acrisure is a Fintech leader empowering businesses and consumers alike with unmatched financial solutions. The Company is headquartered in Grand Rapids, Michigan, and employs over 15,000 colleagues in 21 countries. It is distinguished by its dyn ...

  • Eagles Point Security

    Account Manager

    1 day ago

    Eagles Point Security San Diego, United States

    **Eagles Point Security,** The fastest-growing security company in California, is currently seeking an experienced Account Manager to join our dynamic team. Our company specializes in providing top-notch security services to our clients, and we are committed to excellence in ever ...

  • Wesco

    Global Account Manager

    1 week ago

    Wesco San Diego, United States

    As a Global Account Manager for Wesco's Electrical and Electronic Solutions group, you will maintain executive level client relationships at key large multinational OEM organizations and provide consultative selling to support strategic long-term objectives and profitability of t ...

  • SHI International

    Inside Account Manager

    4 days ago

    SHI International San Diego, United States

    Job Summary: · Chez SHI, lInside Account Manager joue un rle essentiel dans le processus de vente, en collaborant avec l'quipe de ventes terrain, en fournissant un support sur les offres de produits informatiques, matriels, logiciels et services associs nos clients. Vous travail ...

  • Colonial Life Agency

    Territory Account Manager

    1 week ago

    Colonial Life Agency San Diego, United States

    Territory Account Manager (110K-168K annually) · **HYBRID** · About: · Colonial Life is an established leader in the corporate benefits industry that's been in business for more than 75 years. We have recently announced the opening of a new regional office located in San Diego ne ...

  • Catholic Charities Diocese

    Accounts Payable Manager

    1 week ago

    Catholic Charities Diocese San Diego, United States

    **POSITION TITL**E**: Accounts Payable Manager · **DEPARTMENT**: Administration/ Finance · **REPORTS TO**: Controller · **FLSA STATUS**: Exempt · **SALARY**:$67,000 - $75,000 · **WORK SCHEDULE**: Minimum 40 hours per week, Monday through Friday 8:00 a.m. - 5:00 p.m. May vary depe ...

  • Molecular Assemblies

    Key Account Manager

    2 days ago

    Molecular Assemblies San Diego, United States

    **About Us** · **Job Summary** · **Responsibilities** · - Develop and deploy short/long term sales strategy and pipeline to achieve and exceed business goals, increase customer value creation, and gain market share · - Creates and implements comprehensive strategies and process t ...

  • Mad Engine Global LLC

    Accounts Project Manager

    1 week ago

    Mad Engine Global LLC San Diego, United States

    **SALARY RANGE**: · $20.00hr to $24.00hr · **STATUS**: · Non-Exempt, Full-Time · **REPORTS TO**: · Account Manager · ***: · ***: · **RESPONSIBILITIES**: · - Responsible for order entry in our ERP system, item set-up, and various other components for each order. · - Coordinate and ...

  • Rapid Packout

    Restoration Account Manager

    1 week ago

    Rapid Packout San Diego, United States

    Job Summary: · As an Outside Marketing Representative for Rapid Packout, you'll be joining a team focused on helping clients who have experienced unexpected damage from a flood or fire. · Our team of carefully vetted to packing out the contents of customers who have had water dam ...

  • SHI International

    Inside Account Manager

    1 week ago

    SHI International San Diego, United States

    Job Summary: · Nous vous proposons : · Lopportunit unique de rejoindre un Groupe International rentable, en trs forte croissance ; · Une forte expertise et des outils la pointe ; · De relles et nombreuses possibilits dvolution ; · Une rmunration attractive. · About Us: · F ...

  • SHI International

    Enterprise Account Manager

    1 week ago

    SHI International San Diego, United States

    Job Summary: · Rattach(e) la direction commerciale, vous dveloppez notre prsence et nos ventes de logiciels et matriels informatiques et leurs services associs (Dploiement, Infrastructure, Datacenter, Mobilit, Cloud, ) auprs de prospects et de clients grands comptes, multination ...

  • SHI International

    Strategic Account Manager

    1 week ago

    SHI International San Diego, United States

    Job Summary: · Rattach(e) la direction commerciale, vous dveloppez notre prsence et nos ventes de logiciels et matriels informatiques et leurs services associs (Dploiement, Infrastructure, Datacenter, Mobilit, Cloud, ) auprs de prospects et de clients grands comptes, multination ...

  • Insurance Company of the West

    Claims Account Manager I

    1 week ago

    Insurance Company of the West San Diego, United States

    Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about w ...

  • HUB International

    Associate Account Manager, Commercial Lines

    5 days ago

    HUB International San Diego, United States

    The Opportunity · Our service professionals play a vital role in supporting our clients with day-to-day account management, claims management, and underwriting services that ensure they have what they need to protect what matters most. Through a robust network of resources, you w ...

  • Ansys

    Technical Account Manager- High Tech

    1 day ago

    Ansys San Diego, United States

    **Requisition #**: 13876 · **Our Mission: Powering Innovation That Drives Human Advancement**: · When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys s ...

  • The Draw Shop, LLC (a Brand House Media Co.)

    Digital Media Buyer Account Manager

    6 days ago

    The Draw Shop, LLC (a Brand House Media Co.) San Diego, United States

    **Company Overview**: · Our OG Whiteboard Animation Production Company (The Draw Shop), now powered by our digital marketing division, Brand House Media is growing quickly · For the past 13 years, we've worked with brands and geniuses like X(Twitter), Netflix, Guthy-Renker, Cater ...