Part-Time Patient Services Representative - Austin, United States - People's Community Clinic

People's Community Clinic Austin, United States

3 weeks ago

Part time

Description

Overview

Help coordinate the flow of patients through the front office in a manner that reflects superior customer service and ensures timely patient care.

The starting range for this position is $ $17.50 hourly.

$750 Sign On Bonus

This is a Part- Time popsition working in the eveining. Monday, Tuesday, Thursday 4pm - 8:30 pm.

Responsibilities

Greet patients promptly upon their arrival to the clinic utilizing excellent customer service
Complete entire check in process as patients arrive in a timely, efficient manner
Thoroughly review and update patient demographics, income, insurance and sliding fee as indicated
Ensure patient is screened by financial counselors if applicable
Effectively manage patient flow through the check in process and monitor daily appointment schedules
Communicate effectively with back office support staff and other departments
Function well as a team with the flexibility to adapt to daily changes in routine or assignments
Monitor wait times in the waiting area and communicate delays to the patient and clinical staff
Manage late arriving patients per policy and no-show appointments as appropriate
Collect co-pay and accurately reconcile daily cash
Complete entire check out process for patient visits; collect fee tickets and enter all charges
Serve as cashier; collect payment and set up payment plan per policy
Schedule follow-up appointments as indicated

Qualifications

Education: High School Diploma/GED

Experience:

Minimum two years' experience working in a physician's office or healthcare facility
Experience with medical billing preferred

Certificate/License: None

Knowledge, Skills, and Abilities:

Bilingual in English/Spanish preferred
Exceptional customer service skills
Ability to interact successfully with people from a variety of backgrounds and abilities
Basic computer literacy, including working with databases
Working knowledge of electronic medical records and practice management systems
Ability to multi-task in a high change environment

Our Benefits Include:

18 PTO days per year & 11 paid holidays
Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
Dental & Vision
Flexible Spending Accounts
Employer paid Life Insurance
Employer paid Short-Term and Long-Term Disability
Annual Training
403(b) with 4% employer matching

People's Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity or sex stereotyping.

We want you to do your best throughout the interview process. CLICK HEREto learn more about how to prepare.

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