Customer Service Representative - Austin, United States - Security Finance

Security Finance

Verified Company

Austin, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Description
Supports the manager in the daily operations of the branch office. Performs branch collection activities.

Duties and Responsibilities:

Provides excellent customer and dealer service
Performs collection activities on delinquent accounts
Performs Skip Tracking and other locate activities
Assist in Repossession Management
Assists in completing and maintaining insurance claims, filing, and recordkeeping systems
Performs welcome calls
Acts as back up to Administrative Assistant to receive loan payments, post payments to customer accounts, maintain cash drawer accuracy and security, prepare and submit office bank deposits and checkbook transactions, funds loans, verification of insurance and employment
Closes approved personal loans, in applicable states
Prompt and regular attendance is required

Requirements:

Maintain valid state driver's license, insurance, and reliable transportation to use for work
Ability to work evenings and Saturdays
Computer literate
Strong communication skills
This is an office position that consistently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
This position frequently operates a standard telephone.
This position occasionally performs outside work requiring driving, walking on uneven ground, climbing small stairs.
Requires the ability to communicate verbally and in writing.
High school diploma or equivalent