Facility Services Representative - Austin, United States - City of Austin

City of Austin

Verified Company

Austin, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Information

Posting Title

Facility Services Representative
Job Requisition Number
COA091421
Position Number

Job Type

Full-Time
Division Name
Convention Ctr Emergency Servi
Minimum Qualifications

Education and/or Equivalent Experience:

Associate's degree, plus one (1) year of public event or other related experience.
Completion of thirty (30) semester college hours may substitute for one (1) year of the required education with a maximum substitution of two (2) years.
Experience may substitute for the education up to the maximum of two (2) years.

Licenses or Certifications:

Appropriate level of driver's license as specified for the individuals job.

Notes to Applicants- Starting salary will be based on overall relevant experience.

This position relies on a successful Criminal Background check.

This position is considered "Essential," which requires reporting to work during emergency and/or bad weather closures.

This is a Uniformed Security Position at the Austin Convention Center and Palmer Event Center

Driving Requirement:

This position requires a valid Texas Class C Driver's License or the ability to acquire one by your hire date.

External New Hires must meet the
City of Austin's Driver Record Evaluation (DRE
) requisite.

To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

-
90 Day Provision for Additional Vacancy:

This posting may be used to fill other vacancies in other sections within the Division.

Decisions on assigned section will be made at the time of hire based on business needs.
Please find the link here
to the City of Austin employee benefits guide.

The Austin Convention Center Department (ACCD
) offers the following additional benefits to all ACCD
employees:

Metro Pass for public transportation (Including Metro-Rail)
Metro-Rail stop right in front of our Convention Center facility

Pay Range
- $ $22.88
Hours
-
Schedule consists of four ten hour shifts
:

-
1:00 p.m. - 11:00 p.m.

Job Close Date

04/20/2024
Type of Posting
External
Department
Convention Center
Regular/Temporary
Regular
Grant Funded or Pooled Position
Not Applicable
Category
Technical
Location
Austin Convention Center & Palmer Events Center
Preferred Qualifications

Preferred Experience:

Experience working in a public/private assembly facility managing large crowds and individual clientele.
Experience working with dispatch/control center in a security operations field, including security access and video surveillance systems.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Assists clients with movein and moveout activities.
Communicates and works with Event Coordinator regarding status of event, event changes, special client/event needs, etc.
Monitors facility entry and exit points.
Performs facility lockdown when necessary.
Perform security and safety services.
Monitors and performs security and fire systems.
Coordinates emergency response including evacuation process.
Answers visitor/client questions and provide assistance.
Observes and enforces department/facility safety and operational policies and procedures

**Responsibilities

Supervision and/or Leadership Exercised**:
Acts as point of contact for department/facility in absence of Facility Services Representative

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of facility and event coordination.
Knowledge of principles and processes for providing customer and personal services.
Knowledge of Federal, State and local laws.
Knowledge of city practice, policy and procedures.
Knowledge of safety practices and procedures.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computer and related software.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to work with frequent interruptions and changes in priorities.
Ability to establish and maintain good working relationships with other city employees and the public

Criminal Background Investigation

This position has been approved for a Criminal Background Investigation.
EEO/ADA
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In additio