Patient Service Representative - Austin, United States - Solis Mammography

Solis Mammography

Verified Company

Austin, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Ask us about our Sign-On Bonus of up to $2500
At
Solis Mammography, our patient-focused culture is at the heart of every interaction.

We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve.

As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.

The Solis team is establishing a dynamic culture of "work hard, play hard" and is looking for the next all-star to add to its roster.

If you are an ambitious self-starter who thrives in an environment where you are empowered to take ownership of your area of responsibility, we would like to speak to you.

The Patient Service Representative is responsible for acting as the first point of contact for patients by gathering information, registering, and posting payments.

This position is critical to Solis Mammography:

by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.

Location:
South Austin

Schedule:
Monday - Friday, and some Saturdays - Day Shift

RESULTS MEASURED BY THE FOLLOWING RESPONSIBILITIES:

Understands, promotes and demonstrates the Solis Way
Greet patients in a professional and friendly manner;
Completely and accurately register patients including input of demographic and insurance information into our ERAD (Radiology Information System) and verifying accuracy of existing information;
Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;
Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary;
Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary;
Ensure all diagnostic tests have required orders, request as needed and followup on outstanding requests;
Schedule and reschedule patients as necessary;
Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
Ability to effectively communicate information in oneonone and small group basis to pertinent individuals;
Participate in front office training to stay abreast of front office policy and procedures.

SKILLS/QUALIFICATIONS:

High School diploma;
Two years of healthcare registration or customer service experience preferred;
Basic knowledge of cash handling;
Basic knowledge of medical terminology preferred;
Ability to read, write, and comprehend simple instructions and short correspondence;
Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
Experience using

Microsoft Office Suite:
knowledge of eRAD software preferred.

Sign-On Bonus is applicable to qualified applicants. Amount offered may vary in an amount of up to $2500 depending upon experience level and qualifications. _

Pay:
From $18.00 per hour

Expected hours: 40 per week

Benefits: