Customer Service Representative - Austin, United States - Taylor Green State Farm Agency

Taylor Green State Farm Agency
Taylor Green State Farm Agency
Verified Company
Austin, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Position Overview


Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.


Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customerfocused, needsbased review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Salary plus /bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
  • Commission, Life, and Health

Requirements:


  • Excellent interpersonal skills
  • Excellent communication skills written, verbal and listening
  • Peopleoriented
  • Organizational skills
  • Selfmotivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multitask
  • Provide timely and thorough activity reports to agent
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Property & Casualty license (must be able to obtain):


  • Life and Health license (must be able to obtain):
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
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