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    Event Senior Sales Manager - Houston, United States - Encore Event Technologies

    Encore Event Technologies
    Encore Event Technologies Houston, United States

    1 week ago

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    Description

    Event Senior Sales Manager - Hyatt Regency Denver
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    Job ID EVENT011472


    Date posted 02/11/2022


    Location Denver , Colorado


    Position Type Full Time

    Position Overview
    The Sr.

    Sales Manager leads the sales process for assigned groups and directs staff to effectively guide customers through their event experiences.

    Identifies solutions that meet customer goals and objectives, and utilizes all available tools to ensure maximum event and revenue capture from assigned customer base.

    Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel.

    Serves as a resource for large, high-end event production in venue location/region and supports team as needed with guidance and training.

    Leads and supports Company initiatives, business strategies and Core Values. This position supervises the Sales Manager and reports to the Sales Director or Director, Event Technology.
    Key Job Responsibilities
    Revenue Generation
    Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encores sales process and methodology.
    Maximize revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth, including upsell and cross-sell opportunities.
    Create high-end, large event, advanced technology solutions for Encores existing and potential customers.
    Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges.
    Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
    Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
    Understand event cost structure and incorporates into solution designs according to established profitability guidelines.
    Relationship Management
    Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
    Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
    Lead sales meetings, deliver group presentations, and facilitate budgeting and forecasting discussions with hotel partners.

    Value People by attending internal and external customer meetings, understanding their goals and responding to their questions, concerns, and challenges.

    Address customer complaints and concerns, and effectively resolve issues.

    Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.

    Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
    Sales Accountability
    Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
    Ensure all known opportunities are in CRM and completely accurate and updated at all times.

    See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.

    Assist Director in setting sales quotas and assigning leads.
    Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
    Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
    Support sales team members with pipeline management, creating effective sales strategies, and implementing best practices.
    People Development
    Provide direct leadership and guidance to Sales Team members.
    Train, mentor and coach sales team members.
    Partner with Sales Team members to provide support and guidance on large complex events.

    Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.

    Participate in regional or national committees as requested by sales leadership.
    Facilitate training at location or within home region as needed to increase the sales teams skills.
    Job Qualifications
    BS/BA or 3+ years of Encore or equivalent experience required
    Minimum 2+ years of sales experience required
    Prior sales experience in audiovisual, technology or hospitality experience preferred
    Knowledge of sales process required in addition to the ability to read and decipher financial reports and records
    Technical aptitude, computer proficiency and CRM knowledge required. Prefer CAD and Oracle knowledge
    Superior communication and presentation skills
    Competencies (by Core Values)
    Directs Work
    Manages Complexity
    Financial Acumen
    Balance Stakeholders
    Collaborates
    Develops Talent
    Builds Networks
    Drives Quality Results
    Optimizes Work Processes
    Manages Ambiguity
    Work Environment
    Hotel

    Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.

    The working conditions will vary between moderately quiet to noisy volumes.

    Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.

    Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays.

    Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

    *For Colorado based roles, the anticipated pay is $55,000 - $60,000 / year with commission opportunity. Actual pay rates will vary and will be based on a variety of factors, including but not limited to, education, work experience, competencies, certifications, and proficiency for the role.

    In addition to base compensation, Encore provides the following benefits, subject to applicable eligibility requirements:

    Medical, Dental, Vision, Healthcare & Dependent Care Flexible Spending Accounts, Disability Insurance, Life Insurance, 401(k) with employer match, Employee Assistance Program, paid time off, and access to training and development resources.

    Apply Later


    Career Path Opportunities
    Discover everywhere you can go and the impact you can have. Your career is never limited to one location with Encore.

    What to Expect

    We want to give you a window into our recruitment process to ensure that your journey to becoming a Encore team member is a positive experience.


    Benefits
    Youll find some of the best rewards in the industry

    from comprehensive insurance options and generous PTO to a company-matching 401(k).

    #J-18808-Ljbffr
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