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West Covina

    Operational Specialist - West Covina, United States - MINISO USA

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    Retail
    Description

    Key Responsibilities:

    • Assist in communications between stores and the corporate office regarding construction, inventory, and operational issues.
    • Handle administrative functions to maintain company standards and financial results.
    • Maintain operational reports, sales ledgers, and store communications.
    • Ensure enforcement of company policies, including loss prevention, employment, and human resources policies.
    • Analyze sales data to identify trends and provide insights into sales performance and market dynamics.
    • Conduct financial analysis to track expenditures, identify cost trends, and ensure budget alignment.
    • Use financial models to assess product profitability and make data-driven decisions on promotional strategies.
    • Facilitate cross-department communication and coordination regarding operational demands.
    • Manage and update the SAP system, including ordering fixtures for new stores.
    • Support stores in adhering to company policies and procedures and resolve operational issues for District Managers or Regional Managers.
    • Coordinate operations meetings and prepare meeting minutes.
    • Perform other tasks as assigned by supervisors or the management team.

    Qualifications:

    • Bachelor's Degree required, Master's Degree preferred.
    • Preferably comparable multi-unit management experience.
    • Prior retail industry experience.
    • Fluent in Madarin Chinese
    • Operations/District management experience.
    • Consultative sales experience.

    Physical Qualifications:

    • Mobility in retail environments, the ability to manage retail-related paperwork, and effective communication with employees and customers.
    • Willingness to travel up to 25% of the time across the U.S. to various store locations.
    • Proficiency in using company computer systems for document preparation, data entry, and report reading.
    • Flexibility to work a varied schedule, including extended workdays, weekends, and holidays, to meet business needs.


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