Restaurant Operations Specialist - Costa Mesa, United States - Altametrics

Altametrics
Altametrics
Verified Company
Costa Mesa, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Company Overview


Altametrics offers a comprehensive product line of enterprise software and professional services that address the needs of various departments and the executive management of corporate clients.

The software solutions are cloud-based and designed to be deployed quickly, scalable for business growth, reliable and readily available. Altametrics offers clients industry-leading consulting, professional services, development, engineering, training and support.


Altametrics offers a very exciting, friendly and energetic working environment filled with constant new challenges, new expectations, new responsibilities and endless growth opportunities.


About the Job:

We are searching for an experienced restaurant operations manager that is looking for a change. Have you ever thought to yourself it would be so nice to have nights and weekends off or get to spend time with family and friends on actual holidays not a few days later?


Primary Objectives:


  • Provide functional support to Company's sales team and partners in product demonstrations, customer needs analysis, and post‐sales implementation.
  • Work with partners and potential customers to identify inefficiencies and value opportunities.
  • Create solutions to customer needs and communicate those to internal developers for custom implementations and overall product enhancement.
  • Document exact customer installation requirements (scope of work).
  • Assist in the development of customer and partner training programs.
  • Project manages activities and projects to ensure proper functionality, documentation, and roll‐out procedures.
  • Provide assistance in competitive study and analysis.
  • Perform onsite training to customers and partners.
  • Participate in ongoing customer support to ensure customer satisfaction
  • Develop additional sales within the acquired base.
  • Provide overall field feedback and summaries of requirements to Product Management for ongoing product development.

Required Education, Skills and Experience:


  • Strong written and oral communication skills (business requirements documentation, project plans, etc.).
  • Ability to listen and understand client needs and pain points.
  • Ability to create solutions targeted specifically at creating value for the customer.
  • Consulting, project management experience in a technical capacity is highly desirable.
  • Proficient in Microsoft Office (Word, PowerPoint, Excel, Project ‐ a plus).
  • Technologically savvy‐ need to understand technology terms, workflows, data flows and integrations associated with software development.
  • Ability to work effectively with mínimal supervision able to work independently.
  • Strong team and people skills.
  • Travel may be required.
  • Ability to work hard and play hard.

Required Knowledge, Skills, and Experience:


  • Knowledge of restaurant industry (operations, management) required.
  • 23 years of experience customer service management
  • Estimate consumption, forecast requirements, and maintain inventory.
  • Extensive food and labor management knowledge
  • Computer literacy
  • Familiarity with restaurant management software
  • Strong leadership, motivational and people skills
  • Good financial management skills
  • Critical thinker and problemsolving skills
  • Team player
  • Good timemanagement skills
  • Great interpersonal and communication skills
  • Implement innovative strategies to improve productivity and sales.

Compensation:


  • Annual base pay of $65,000 $85,000
  • Health, Dental & Vision Insurance
  • Paid Time Off

Physical Setting:
Onsite in Office


Pay:
$65, $85,000.00 per year


Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Education:


  • Associate (required)

Experience:


  • Restaurant management: 3 years (required)
  • Restaurant Software/

POS:
1 year (required)


Ability to Commute:

  • Costa Mesa, CA required)

Willingness to travel:

  • 25% (preferred)

Work Location:
In person
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