- Provides Specialty Supplier (Comcast, Spectrum, Optimum, Cox, and ViaSat) product and process support information to Partners by responding to requests and prioritizing concerns to filter quotes out as quickly as possible.
- Acts as the liaison between Specialty Suppliers and the Partners for quoting, order, billing, account maintenance, and trouble resolution.
- Provides post-sales support by supplying ordering paperwork; answering questions regarding forms and order processes; confirming the accuracy of the completed paperwork; assisting with problem resolution and escalations.
- Interfaces with Sales Partner & Customer to verify order data and assists with completing requirement documents for new and existing customers - credit application, Letter of Authorization, order form, and contract, if required.
- Subject matter expert on non-complex order processing scrubbing order documents, submitting orders to Suppliers, tracking order and implementation status as needed, and verifying product ordered installs per Customers request.
- Tracks orders to ensure completion; provides timely and accurate updates to Partners.
- Masters the RPM process and assists with building new quote or order tracking records, support requests, CTPs, etc., filling in all required fields and assigning actions to appropriate team members.
- Demonstrates product knowledge by successfully completing Supplier training on products and processes and passing applicable assessments.
- Responsible for partner and customer satisfaction.
- Assists with training newer team members.
- Attend Company and team meetings as well as onsite and offsite supplier trainings and events.
- Provides back-up support as needed.
- Performs other tasks and special projects as required.
- High school diploma. College studies or equivalent work experience preferred.
- 2+ years of customer service experience.
- Call center experience a plus.
- Office experience a plus.
- Telecommunications experience a plus.
- Superior proficiency in computer usage, the Internet, the Microsoft Office suite of applications. Must have the ability to learn supplier specific systems and industry specific software programs.
- Excellent communication skills in writing and speaking.
- Excellent organizational and time management skills.
- Ability to work within a cooperative team environment as well as perform assignments autonomously.
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Order Fulfillment Manager
1 week ago
LHH Sacramento, United StatesLHH is seeking an Order Fulfillment Specialist-Quoting serves as the subject matter expert on non-complex Specialty Supplier products and services. Our Partners and Suppliers rely on the Order Fulfillment Specialist-Quoting to manage pre- and post-order activity. This position is ...
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Order Fulfillment Manager
2 weeks ago
LHH Sacramento, United StatesLHH is seeking an Order Fulfillment Specialist-Quoting serves as the subject matter expert on non-complex Specialty Supplier products and services. Our Partners and Suppliers rely on the Order Fulfillment Specialist-Quoting to manage pre- and post-order activity. This position is ...
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Order Fulfillment Manager
1 week ago
LHH Sacramento, United StatesLHH is seeking an Order Fulfillment Specialist-Quoting serves as the subject matter expert on non-complex Specialty Supplier products and services. Our Partners and Suppliers rely on the Order Fulfillment Specialist-Quoting to manage pre- and post-order activity. This position is ...
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Fulfillment Associate, Document Management
6 days ago
Wolters Kluwer Sacramento, United StatesAs a Fulfillment Associate, Document Management, you will manage the receipt and examination of legal notices and filings according to corporate statutes, laws & regulations. You will work in unison with our service teams to assist our clients remain in legal compliance. We are l ...
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Fulfillment Associate, Document Management
2 weeks ago
Wolters Kluwer Sacramento, United StatesAs a **Fulfillment Associate** , **Document Management,** you will manage the receipt and examination of legal notices and filings according to corporate statutes, laws & regulations. You will work in unison with our service teams to assist our clients remain in legal compliance. ...
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Fulfillment Associate, Document Management
6 days ago
Wolters Kluwer Sacramento, United StatesAs a · Fulfillment Associate · , · Document Management, · you will manage the receipt and examination of legal notices and filings according to corporate statutes, laws & regulations. You will work in unison with our service teams to assist our clients remain in legal complia ...
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Ecommerce Merchandising Manager
6 days ago
Flipcost Sacramento, United States**About Us**: · Are you passionate about the fast-paced world of e-commerce and ready to join a dynamic team? Look no further At Flipcost, we're on the hunt for a talented individual to join our e-commerce team. · **Job Summary**: · We are seeking an experienced and motivated E-c ...
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Account Representative
1 day ago
Access Pharmaceutical Sacramento, United States**Description**: · Job Title - Account Representative - Gastrointestinal · Job Location: Sacramento, CA · Job ID - 42ARgCA · **Account Representative - Gastrointestinal**: · We are currently looking to fill several full time roles to help manage pharmaceutical brand awareness, bu ...
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Registered Nurse
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Biolife Plasma Services Sacramento, United States**NURSING IS HARD WORK. BUT IT DOESN'T HAVE TO BE**. · At BioLife, nursing can be a challenging, yet fulfilling career. Nursing careers at BioLife are different from many other nursing careers. Here, our Plasma Center Nurses screen and advise donors to ensure they are in good hea ...
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Sales Associate
3 days ago
West Marine Sacramento, United StatesThis will be a position that process customer orders and also ships out customer oders. May help in working weekly trucks as well as price audits. · Need a flexible individual that can pivot quickly to the needs of the store and the business. · **Job Summary**: · As a Sales Assoc ...
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Assistant Manager
3 days ago
West Marine Sacramento, United States**Job Summary**: · Under limited supervision, achieves the sales goal of the business unit through assisting in planning, coordinating and managing all operations of the store. These operations include: ensuring excellent customer service, meeting and exceeding the stores annual ...
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Cannabis Inventory Manager
1 week ago
Wyld Sacramento, United StatesHeadquartered in the Pacific Northwest, Wyld produces the best Cannabis tasting edibles and beverages on the market using real fruit and natural flavors. When adventure calls, we answer - always ready to embrace challenges, test boundaries, and push limits. Our company ethos is f ...
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Office Manager
4 days ago
RESA Power LLC Sacramento, United States**Position Summary** · The Office Manager is responsible for assisting and maintaining the day-to-day functions of RESA Power at a designated location(s). This position must also be team-oriented, as a key player in the successful running of the office's operations. This position ...
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Dynamic Pc Support
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Worldwide TechServices Sacramento, United States**Company Description** · Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technolog ...
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Associate Governmental Program Analyst
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Caltrans - CA Dept. of Transportation Sacramento, United States**Associate Governmental Program Analyst** · - Communication Coordinator_ · Job Control**:JC-426957** · Classification**:Associate Governmental Program Analyst** · Annual Salary**:$68, $85,368.00** · "At Caltrans, we foster a supportive environment that encourages open communicat ...
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Health Program Specialist I
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Department of Health Care Services Sacramento County, CA, United StatesUnder the direction of the Substance Use Disorder Licensing and Certification Section (SUDLCS) Manager, the incumbent will serve as the Licensing and Certification expert and lead, and coordinatehigh-level projects varying in scope and complexity. Incumbent will be responsible fo ...
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Warehouse Material Handlers
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Mailing Systems Inc West Sacramento, United States**Material Handler** · Mailing Systems, Inc. (MSI) is the leading provider of commercial print, mail, and communication solutions in Northern California, with 240+ employees. We are a dynamic, established business comprised of eight print and mail companies, consolidated under th ...
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Shipping and Receiving Clerk
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Nibav Lifts Inc. Sacramento, United States**Responsibilities**: · Shipping Operations: · Prepare and pack orders for shipment, ensuring accuracy and completeness. · Generate shipping labels and documentation, coordinating with carriers for timely pickups. · Receiving Procedures: · Receive incoming shipments, inspecting a ...
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Inventory & Fulfillment Clerk
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Khan Hing Tong Sacramento, United StatesWe are looking for an inventory clerk fluent in Chinese and English to organize inventory as well as fulfill orders coming in via Shopify, Yamibuy, and Amazon · Qualifications: · - This position requires a versatile person who is detail oriented, learns quickly, and follows instr ...
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Personal Shopper
1 day ago
Sam's Club Sacramento, United States**Position Summary...** · **What you'll do...** · Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing ev ...
Order Fulfillment Manager - Sacramento, United States - Lhh
Description
LHH is seeking an Order Fulfillment Specialist-Quoting serves as the subject matter expert on non-complex Specialty Supplier products and services. Our Partners and Suppliers rely on the Order Fulfillment Specialist-Quoting to manage pre- and post-order activity. This position is also a resource on Supplier product & processes, quotes, Supplier paperwork, order entry, order and implementation intervals, trouble resolution, escalations, and day-to-day process improvements at Intelisys.
ESSENTIAL FUNCTIONS include the following:
Qualifications
Compensation is $47,800 to $50,000 depending on skills and background.