- Provides Specialty Supplier (Comcast, Spectrum, Optimum, Cox, and ViaSat) product and process support information to Partners by responding to requests and prioritizing concerns to filter quotes out as quickly as possible.
- Acts as the liaison between Specialty Suppliers and the Partners for quoting, order, billing, account maintenance, and trouble resolution.
- Provides post-sales support by supplying ordering paperwork; answering questions regarding forms and order processes; confirming the accuracy of the completed paperwork; assisting with problem resolution and escalations.
- Interfaces with Sales Partner & Customer to verify order data and assists with completing requirement documents for new and existing customers - credit application, Letter of Authorization, order form, and contract, if required.
- Subject matter expert on non-complex order processing scrubbing order documents, submitting orders to Suppliers, tracking order and implementation status as needed, and verifying product ordered installs per Customers request.
- Tracks orders to ensure completion; provides timely and accurate updates to Partners.
- Masters the RPM process and assists with building new quote or order tracking records, support requests, CTPs, etc., filling in all required fields and assigning actions to appropriate team members.
- Demonstrates product knowledge by successfully completing Supplier training on products and processes and passing applicable assessments.
- Responsible for partner and customer satisfaction.
- Assists with training newer team members.
- Attend Company and team meetings as well as onsite and offsite supplier trainings and events.
- Provides back-up support as needed.
- Performs other tasks and special projects as required.
- High school diploma. College studies or equivalent work experience preferred.
- 2+ years of customer service experience.
- Call center experience a plus.
- Office experience a plus.
- Telecommunications experience a plus.
- Superior proficiency in computer usage, the Internet, the Microsoft Office suite of applications. Must have the ability to learn supplier specific systems and industry specific software programs.
- Excellent communication skills in writing and speaking.
- Excellent organizational and time management skills.
- Ability to work within a cooperative team environment as well as perform assignments autonomously.
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Order Fulfillment Manager
2 weeks ago
LHH Sacramento, United StatesLHH is seeking an Order Fulfillment Specialist-Quoting serves as the subject matter expert on non-complex Specialty Supplier products and services. Our Partners and Suppliers rely on the Order Fulfillment Specialist-Quoting to manage pre- and post-order activity. This position is ...
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Order Fulfillment Manager
4 weeks ago
Lhh Sacramento, United StatesLHH is seeking an Order Fulfillment Specialist-Quoting serves as the subject matter expert on non-complex Specialty Supplier products and services. Our Partners and Suppliers rely on the Order Fulfillment Specialist-Quoting to manage pre- and post-order activity. This position is ...
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Order Fulfillment Manager
4 weeks ago
LHH Sacramento, United StatesLHH is seeking an Order Fulfillment Specialist-Quoting serves as the subject matter expert on non-complex Specialty Supplier products and services. Our Partners and Suppliers rely on the Order Fulfillment Specialist-Quoting to manage pre- and post-order activity. This position is ...
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Fulfillment Associate, Document Management
3 weeks ago
Wolters Kluwer Sacramento, United StatesAs a Fulfillment Associate, Document Management, you will manage the receipt and examination of legal notices and filings according to corporate statutes, laws & regulations. You will work in unison with our service teams to assist our clients remain in legal compliance. We are l ...
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Fulfillment Associate, Document Management
3 weeks ago
Wolters Kluwer Sacramento, United StatesAs a · Fulfillment Associate · , · Document Management, · you will manage the receipt and examination of legal notices and filings according to corporate statutes, laws & regulations. You will work in unison with our service teams to assist our clients remain in legal complia ...
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Amazon Inc Sacramento, United States· Amazon's North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager (individual contributor) to be the trusted finance partner for multiple Amazon Robotics fulfillment center locations supporting operational and functional leaders. Amazon operates the ...
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Master Electrician Startup m/w/d
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Stellar Innovations Valley, United StatesIntroduction: SPIE Efficient Facilities GmbH is currently seeking a MASTER ELECTRICAL STARTUP MANAGER (M/F/D) to join our team in Stuttgart. Reference number: Working hours: Full-time MASTER ELECTRICAL STARTUP MANAGER (M/F/D) YOUR RESPONSIBILITIES: * Independent planning, managem ...
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Abacus Service Corporation Sacramento, United States ContractFW: Calbright College - Request for Temporary Staff - Full Stack Engineer ( Tangoe API integration ) Duration: months with possible extension · Calbright is building a reimagined student journey in adult higher education. We are taking a Product-oriented approach to building thi ...
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associate governmental program analyst
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State Water Resources Control Board Sacramento County, United StatesJob Description and Duties · Please Note: This is a repost. If you have already applied to this position, you do not need to apply again. · Positions at the Water Boards may be eligible for telework with in-person attendance based on the operational needs of the position. · Are ...
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Locum Nurse Practitioner
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LocumJobsOnline Sacramento, United States Full timeLocumJobsOnline is working with Adelphi Medical Staffing to find a qualified Cardiology NP in Sacramento, California, 95819 · About The Position · Job Quick Facts: · • Specialty: Interventional Cardiology NP · • Job Type: Locum Tenens · • Facility Location: Sacramento, CA · • Ser ...
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Clinical Research Coordinator
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Medix™ Sacramento, United StatesClinical Research Coordinator - Sacramento, CA · A Sacramento-based Research Center is speaking an experienced Clinical Research Coordinator to join their team. This individual will be supporting mainly industry and investigator initiated psychiatric studies · Responsibilities: · ...
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LVN NOC Shift
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California Park & Recreation Society Sacramento, United States Full timeResponsibilities · : Serve as a key member of the CPRS Leadership team, helping to develop, implement and evaluate CPRS goals, objectives, policies, and procedures while fulfilling Board stated strategic goals. · Develop, direct, and manage all aspects of a quality member exper ...
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GC Retail Store Lead 226
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Senior A/R Collections Analyst
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Ethan Conrad Properties Inc North Sacramento, United States:Ethan Conrad Properties, Inc. is one of the largest and the fastest growing Commercial Real Estate Companies in Sacramento, CA. With over 10.5MM square feet, over 160 properties, and over 250 buildings, valued at $1.6 billion dollars. ECP has had an Annual Growth of over 20% for ...
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Order Fulfillment Manager - Sacramento, United States - LHH
Description
LHH is seeking an Order Fulfillment Specialist-Quoting serves as the subject matter expert on non-complex Specialty Supplier products and services. Our Partners and Suppliers rely on the Order Fulfillment Specialist-Quoting to manage pre- and post-order activity. This position is also a resource on Supplier product & processes, quotes, Supplier paperwork, order entry, order and implementation intervals, trouble resolution, escalations, and day-to-day process improvements.
ESSENTIAL FUNCTIONS include the following:
Qualifications
Compensation is $47,800 to $50,000 depending on skills and background.
Order Fulfillment Manager professionals in Sacramento
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Nathan Martinez
National Recruitment Manager
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Shiloh Yonker
Freelance