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Program Director
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Bilingual Quality Monitor - Bronx, NY, United States - LESC
Description
Provides a supportive setting for building residents, staff and visitors and ensures outreach, crisis management and life skills functions are being provided.
Meets, greets, checks identifications and announces visitors to residents and staff.Maintains daily log of complaints and incidents in the building.
Provides assistance to the clients when outside agencies are conducting home visits.
Support and assist the individuals in developing skills that will further their independence, increase their community involvement and improve their quality of life.
Follow protocols written in the LESC Policy and Procedure handbook.Engage tenants with outreach and life skills regarding substance use, HIV/AIDS and overall health.
Assists tenants with filling out complaint forms, work orders and relays information to appropriate staff for follow up.
Answers central telephones and relays messages to staff and residents.
Monitors resident activity and ensures their safety.
Assists program staff as needed.
Monday-Friday 8AM-4PM
Medical, Dental, and Vision Insurance
Life insurance & Long term disability
Training and other additional voluntary benefits
To join our diverse team, please include a cover letter and salary requirements with your resume/application submission.
EEO Minorities/Women/Disabled/Vet
High School Diploma, GED and/or a satisfactory equivalent combination of education and/or training and experience.
Experience in permanent or transitional housing, or community facility, or related social services areas.
Bilingual skills in English and Spanish are a plus.