Program Director - Bronx, United States - Saint Joseph's Medical Center

Saint Joseph's Medical Center
Saint Joseph's Medical Center
Verified Company
Bronx, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

POSITION TITLE:
Program Director


REPORTS TO:
Administrative Director


JOB SUMMARY:

The Program Director is responsible for the day-to-day oversight of the Supportive Housing program. They ensure the program's financial charts (Low Income Housing Tax Credit and subsidy) are in compliance.

As a member of the hospital management team the program director is responsible for participating in the maintenance of the quality standards of patient care and assuring a safe and health-promoting atmosphere.

In collaboration with the Administrative Director is responsible for round the clock administration of the program, including supervision and managing of all non-MD personnel, budgeting and program activity.

The Program Director will ensure full compliance with DOHMH, OMH, DHS and/or HASA and JACAHO standards and regulations on program operations, clinical standards of care and practices, and administrative program operations responsibilities.


KEY RESPONSIBILITIES;

  • Provides administrative and clinical supervision to staff of the residential program(s) under his/her responsibility. Records supervisory notes in electronic record.
  • Plans, develops and monitors daily operations of program.
  • Participates in the development/coordination of policy and programming relevant to the programs as well as the Residential Services as a whole.
  • Assignment of cases to staff to insure prompt patient care and equality of caseload.
  • Collects and records monthly revenue, and maximizes all revenue collection.
  • Participates in personnel decisions including the hiring, disciplinary action, promotion, and transfer of staff.
  • Oversees and ensures full compliance with documentation of patient care (charting) by all staff members within the program.
  • Coordinates and provides staff training and development.
  • Provides on-call coverage (24/7) for the program.
  • Responsible for maintaining compliance with NYS/OMH, JCAHO, NYC/DOHMH, and other regulatory guidelines as they pertain to the program.
  • Participates in preparation and development of budget and ensures efficient utilization of budget resources.
  • Responsible for maintaining good community relations with neighbors of the program site.
  • Chairs the program's case conferences, community meetings and staff meetings.
  • Serves as liaison with other Residential Services Units and agencies.
  • Responsible for maintaining program census by conducting timely screenings of applicant, including outreach and prescreening at inpatient units and shelters.
  • Responsible for maintaining adequate census levels.
  • Ensure and coordinates Low Income Housing Tax Credit (LIHTC) financial files are in compliance based on current LIHTC guidelines.
  • Adheres to SJMC and departmental policies and procedures; Additionally, adheres to policies related to Infection Control, Patient Safety, Confidentiality, Patient's Rights, Advance Directives, Disaster Protocol, Safety and Fire Prevention, Attendance and Punctuality
  • Completes other assignments given by the Administrative Director or the VP of Residential Services.

CORE COMPETENCIES:


  • Crisis Intervention
  • Trauma Informed Care
  • Demonstrates effective clinical supervision techniques
  • Maintains safe environment for clients and staff
  • Client Assessment (High Risk)
  • Demonstrates effective administrative supervision techniques
  • Works with case managers and tenants to ensure entitlements (SSI, SSD, PA, SNAP, Medicaid, HEAP) are activated
  • Responsible for accurately reporting and investigating all client incidents
  • Participates, tracks and monitors all PDCA cycles, and any auditrelated corrective action plans
  • Ensures tenant apartments are fully equipped and that safety features including smoke detectors, locks, CO detectors, fire extinguishers) are in place and functional
  • Trains and supervises staff in ensuring comfortable and attractive tenant apartments. Provides handson support to tenants in apartment care/skills training.
  • Collects monthly apartment checklists from staff. Makes random checks to ensure safety and overall quality conditions in apartments.
  • Organizes community events for tenants including socialization activities
  • Responds in a timely and accountable manner to tenant grievances/inquiries from funders and regulators
  • Completes annual performance evaluations for each staff member.
  • Ensures adherence to SJMC policies, procedures, documentation and quality of care standards
  • Cultural competence/cultural humility
  • Ensures timely documentation
  • Demonstrates proficiency in Microsoft Outlook, Word and Excel
  • Demonstrates professionalism
  • Demonstrates safe driving skills
  • Demonstrates understanding of and compliance with hospital policies and procedures related to Infection Control, Patient Safety, Confidentiality, Patients' Rights, Advance Directives, Disaster Protocol, Safety and Fire Prevention, Attendance and Punctuality
  • Identifies and reduces unsafe
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