-
It Service Desk Analyst
1 week ago
TCWGlobal Hoffman Estates, United StatesIT Service Analyst, Level I or II · Payrate: $33-$35/hr DOE · Work Hours: 7am-4pm CST, M-F-Onsite · Location: Hoffman Estates, IL 60169 · 6 month assignment with potential for extension · Weekly Pay and Benefits · Our leading Manufacturing client is hiring a Level One Desktop an ...
-
Help Desk Analyst
5 days ago
BMO US Chicago, United States320 S Canal Street Chicago Illinois,60606 · In this role, an Analyst: · - Uses knowledge received from 6 weeks of training and our online knowledge base to complete tasks associated with the role. · - Resolves problems in an efficient, effective, friendly, and professional manner ...
-
Byram Healthcare, Service Desk Analyst
3 days ago
Byram Healthcare Centers Inc Downers Grove, United StatesAt Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and the ...
-
IT Business Analyst
1 week ago
ComTec Consultant Hoffman Estates, United States**Position: IT Business Analyst / Project Coordinator** · **Location: Hoffman Estates, IL** · **Duration: 4 Months** · **Description**: · **Position Description**: · - Identifies IT business goals, objectives and requirements of the business environment. · - Monitors IT performan ...
-
Position: IT Business Analyst
1 week ago
ComTec Consultant Hoffman Estates, United StatesPosition: IT Business Analyst / Project Coordinator · Location: 2501 North Barrington Road Hoffman Estates, IL · Duration: 4 Months · Description: · Position Description: · - Identifies IT business goals, objectives and requirements of the business environment. · - Monitors IT p ...
-
Help Desk Analyst
5 days ago
CBTS Moraine, United StatesCBTS has partnered with a client in the Moraine, OH area to identify a Help Desk Analyst on a 12 month contract opportunity. · This role will require FULL ONSITE work, and would be supporting a 3rd SHIFT SCHEDULE (10pm-6am or 8pm-4am ET) on a M-F setup. · We are seeking a dedica ...
-
Service Desk Analyst
2 weeks ago
Keno Kozie Associates Chicago, United StatesService · Desk Analyst (On-site Chicago) · Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst · We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients. · K2 ...
-
Service Desk Analyst
1 week ago
Keno Kozie Associates Chicago, United StatesService Desk Analyst (On-site Chicago) · Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst · We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients. · K ...
-
IT Service Desk Analyst
4 days ago
SAGIN, LLC Chicago, United StatesJob Description · Job DescriptionThe Service Desk Analyst is responsible for handling first level support of service requests in a professional and timely manner. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware a ...
-
Help Desk Analyst
3 days ago
Fullsteam Operations LLC Orland Park, United StatesIt's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · Help Desk Analyst · The position entails working in a call center environment and providing help desk support to troublesh ...
-
Help Desk Analyst
1 week ago
Unilock Aurora, United StatesPAVE A BRIGHTER FUTURE FOR YOURSELF · Looking for a life-long career, with opportunities for advancement, and unmatched benefits packages? · Unilock has been North America's premier manufacturer of concrete paving stones and retaining walls for 50 years. Our Aurora, IL location ...
-
Help Desk Analyst
1 week ago
LHH Chicago, United StatesWe are partnering with our client in Chicago on their search for a Help desk Analyst. In this role, you will be responsible for addressing Tier I helpdesk issues encompassing a range of user-facing software and hardware challenges. Additionally, you will play a key role in assist ...
-
IT Service Desk Analyst
2 weeks ago
Sagin Chicago, United StatesJob Description · Job Description · The Service Desk Analyst is responsible for handling first level support of service requests in a professional and timely manner. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardw ...
-
Help Desk Analyst
1 week ago
Norwegian American Hospital Chicago, United StatesProvides highly technical escalation support to Help Desk Analyst · Manage SDP Help Desk ticket queue to ensure ticket resolution in the queue · Add devices to Wi-Fi network · Cisco phone configuration and set up · Ascom phone setup/troubleshooting · Pager setup/troubleshooting · ...
-
Help Desk Analyst
4 days ago
Frank Lloyd Wright Trust Chicago, United StatesJob Description · Job DescriptionJOB DESCRIPTION · Job Title: Help Desk Analyst I · Job Type: Part-time (Non-exempt) · Job Location: Downtown Chicago, Hyde Park · Salary: $19/hour · Reports to: COO & IT Director · WORK SUMMARY: · Under the direction of the COO & IT Director, the ...
-
Service Desk Analyst
4 days ago
K2 Services Chicago, United StatesJob Description · Job Description Service Desk Analyst (On-site Chicago) · Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst · We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in su ...
-
Help Desk Analyst
4 days ago
Frank Lloyd Wright Trust Chicago, United StatesJob Description · Job DescriptionJOB DESCRIPTION · Job Title: Help Desk Analyst I · Job Type: Part-time (Non-exempt) · Job Location: Downtown Chicago, Hyde Park · Salary: $19/hour · Reports to: COO & IT Director · WORK SUMMARY: · Under the direction of the COO & IT Director, the ...
-
Help Desk Analyst
2 days ago
Humboldt Park Health Chicago, United StatesEssential Duties and Responsibilities: · Provides highly technical escalation support to Help Desk AnalystManage SDP Help Desk ticket queue to ensure ticket resolution in the queueAdd devices to Wi-Fi networkCisco phone configuration and set upCisco phone directory/phone set up/ ...
-
IT Help Desk Support Analyst
6 days ago
Aqueity Lombard, United StatesAqueity is looking for a skilled IT Help Desk Support Analyst, who is responsible for handling service requests for our clients requiring IT support. The Help Desk Support Specialist will work on-site in Lombard, IL, with our service delivery team to support and triage incoming i ...
-
IT Help Desk Support Analyst
3 days ago
Aqueity Lombard, United StatesAqueity is looking for a skilled IT Help Desk Support Analyst, who is responsible for handling service requests for our clients requiring IT support. The Help Desk Support Specialist will work on-site in Lombard, IL, with our service delivery team to support and triage incoming i ...
It Service Desk Analyst - Hoffman Estates, United States - TCWGlobal
Description
Job Description
Job DescriptionIT Service Analyst, Level I or II
Payrate: $33-$35/hr DOE
Work Hours: 7am-4pm CST, M-F-Onsite
Location: Hoffman Estates, IL 60169
6 month assignment with potential for extension
Weekly Pay and Benefits
Our leading Manufacturing client is hiring a Level One Desktop and Service Desk Analyst to join their team of service desk/desktop support professionals.The ideal candidate will be comfortable working in a fast paced and dynamic environment and will need to be flexible, adaptable and responsive.They should be able to work independently as well as in a team, and follow the policies and procedures of the organization.MacBook support experience is a must have.If you have these qualities, please review other details below, apply, and I look forward to hearing from you
Requirements:
At least two years of experience in providing desktop and service desk support to end users in a corporate environment
Excellent customer service skills, including the ability to communicate effectively, empathize with users, and resolve issues in a timely and professional manner
Strong troubleshooting skills of PCs and Windows related software, such as Microsoft Office, Outlook, Teams, etc.
Familiarity with common desktop hardware components, such as monitors, keyboards, mice, printers, etc.
Ability to work independently and as part of a team, and to follow instructions and procedures
Willingness to learn new technologies and skills, and to keep up with the latest trends and best practices in desktop support
Availability to work on a rotating shift schedule, including weekends and holidays
1+ years of experience in a similar role, preferably in a large or medium-sized organization.
They should also have a relevant certification, such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator Associate, or ITIL Foundation.
Macbook support experience
-At least two years of experience in providing technical support for MacBook users, including troubleshooting, repairing, and upgrading hardware and software
-Familiarity with macOS and its features, such as iCloud, Time Machine, AirDrop, etc.
-Ability to diagnose and resolve complex issues related to MacBook performance, security, and connectivity
TCW Global is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
#LI-EM1