Help Desk Analyst - Chicago, United States - BMO US

BMO US

Verified Company

Chicago, United States

5 days ago

Posted by:

Mark Lane

beBee recruiter

Description

320 S Canal Street Chicago Illinois,60606

In this role, an Analyst:

Uses knowledge received from 6 weeks of training and our online knowledge base to complete tasks associated with the role.
Resolves problems in an efficient, effective, friendly, and professional manner.
Creates tickets for problems and tracks them until they are resolved.
Accepts broader work and accountabilities due to possible changes in staffing, technology, and procedures.
Completes ongoing compliance assignments within the required timeframes.

Qualifications:

2+ years of experience working in customer service.
Great organizational skills.
Great verbal and written communication skills.
Great analytical, critical thinking and problemsolving skills.

Compensation and Benefits:

$50, $80,400.00

Pay Type:

Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure.

Salaries for part-time roles will be pro-rated based on number of hours regularly worked.

For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

We're here to help
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.

We strive to help you make an impact from day one - for yourself and our customers.

We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.

From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.