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Raynham

    Homecare Office Assistant - Raynham, United States - J J Choice Inc

    J J Choice Inc
    J J Choice Inc Raynham, United States

    1 day ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k) matching
    • Competitive salary
    • Opportunity for advancement
    • Paid time off
    • Training & development

    PRINCIPAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:
    The duties and responsibilities described below do not represent a comprehensive list for this position. Additional tasks may be assigned periodically as necessitated by business demands.
    Answer and screen telephone calls using established and appropriate greetings to greet clients and the public
    Handle incoming calls & inquiries, take detailed messages & route calls to appropriate person
    Call and vet caregiver applicants on the VA caregivers leads system on a daily basis
    Supports companys HR function
    Maintain confidentiality of all information pertaining to employees, clients and clients family members.
    Call and maintain positive relationship with clients and referral sources.
    Request and schedule meetings and appointments with professional referral sources
    Demonstrate dependability and maintain regular and predictable attendance.
    Deliver fliers and brochures to referral sources as needed
    Perform other functions as deemed appropriate by the management team.

    REQUIRED JOB KNOWLEDGE AND SKILLS:
    High school diploma and two years of experience in an office setting, preferably in healthcare or homecare.
    Excellent written and verbal communication skills
    Excellent organizational and time management skills
    Interpersonal skills using tact, patience and courtesy
    Strong communication skills, both oral and written
    Proficiency with Microsoft Office (Word, Excel and Outlook) applications, Internet skills, scheduling systems such as Clearcare, Wellsky & other healthcare industry related-software
    Ability to listen and communicate clearly, fluently and diplomatically
    Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations.
    Present a well-groomed image that reflects the professionalism of the business.
    Ability to plan, organize, prioritize, delegate and accurately complete work activities within allotted deadlines while managing interruptions.
    Familiarity with QuickBooks, payroll and billing are preferred but not required for this position
    Work independently and proactively with minimal direction and/or supervision.
    Ability to lawfully work in the U.S.

    Experience working for a Home Care agency preferred but not required

    PHYSICAL/ENVIRONMENTAL DEMANDS:
    Combination of sitting, standing, bending, reaching, stretching, stooping, walking, climbing stairs and moving intermittently during working hours.
    Reliable transportation
    Must be able to properly operate office equipment.
    Responds to general inquiries, requests for information, follows up, as appropriate and refers complex non-routine inquires to supervisor or appropriate party.
    Must be able to maintain verbal and written communication with co-workers, leadership team, supervisors, clients, family members, vendors and all business associates within or outside the Agency.

    HHAs and CNAs are strongly encouraged to apply for this position.

    Benefits
    Competitive wages
    401(k) matching
    Paid time off
    Vacation
    Holiday Pay
    Advancement Opportunities
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