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Raynham

    Homecare Office Assistant - Raynham, United States - J J Choice Inc

    J J Choice Inc
    J J Choice Inc Raynham, United States

    3 weeks ago

    Default job background
    Description

    Benefits:

    401(k) matching

    Competitive salary

    Opportunity for advancement

    Paid time off

    Training & development

    PRINCIPAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:

    The duties and responsibilities described below do not represent a comprehensive list for this position. Additional tasks may be assigned periodically as necessitated by business demands.

    · Answer and screen telephone calls using established and appropriate greetings to greet clients and the public

    · Handle incoming calls & inquiries, take detailed messages & route calls to appropriate person

    · Call and vet caregiver applicants on the VA caregivers' leads system on a daily basis

    · Supports company's HR function

    · Maintain confidentiality of all information pertaining to employees, clients and clients' family members.

    · Call and maintain positive relationship with clients and referral sources.

    · Request and schedule meetings and appointments with professional referral sources

    · Demonstrate dependability and maintain regular and predictable attendance.

    · Deliver fliers and brochures to referral sources as needed

    · Perform other functions as deemed appropriate by the management team.

    REQUIRED JOB KNOWLEDGE AND SKILLS:

    · High school diploma and two years of experience in an office setting, preferably in healthcare or homecare.

    · Excellent written and verbal communication skills

    · Excellent organizational and time management skills

    · Interpersonal skills using tact, patience and courtesy

    · Strong communication skills, both oral and written

    · Proficiency with Microsoft Office (Word, Excel and Outlook) applications, Internet skills, scheduling systems such as Clearcare, Wellsky & other healthcare industry related-software

    · Ability to listen and communicate clearly, fluently and diplomatically

    · Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations.

    · Present a well-groomed image that reflects the professionalism of the business.

    · Ability to plan, organize, prioritize, delegate and accurately complete work activities within allotted deadlines while managing interruptions. · Familiarity with QuickBooks, payroll and billing are preferred but not required for this position· Work independently and proactively with minimal direction and/or supervision.

    · Ability to lawfully work in the U.S.

    Experience working for a Home Care agency preferred but not required

    PHYSICAL/ENVIRONMENTAL DEMANDS:

    · Combination of sitting, standing, bending, reaching, stretching, stooping, walking, climbing stairs and moving intermittently during working hours.

    · Reliable transportation

    · Must be able to properly operate office equipment.

    · Responds to general inquiries, requests for information, follows up, as appropriate and refers complex non-routine inquires to supervisor or appropriate party.

    · Must be able to maintain verbal and written communication with co-workers, leadership team, supervisors, clients, family members, vendors and all business associates within or outside the Agency.

    HHA's and CNA's are strongly encouraged to apply for this position.

    Benefits

    · Competitive wages

    · 401(k) matching

    · Paid time off

    · Vacation

    · Holiday Pay

    · Advancement Opportunities

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