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    Service Manager - Chicago, United States - Andros Taverna

    Andros Taverna
    Andros Taverna Chicago, United States

    3 days ago

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    Full time
    Description
    Andros Taverna, located in the heart of Logan Square, is seeking a Service Manager to join our team

    POSITION OVERVIEW:
    The Service Manager is responsible for leading and managing the restaurant. This position serves as a leader, educator, coach, and mentor to the front-of-house staff and maintains knowledge of and adherence to all applicable laws, policies, and procedures of the Andros Taverna brand. They will work to continuously build a high-performance team and ensure guest satisfaction is top priority.

    ESSENTIAL JOB FUNCTIONS    :
    • Lead guest service on the floor.
    • Open and close store as scheduled.
    • Responsible for daily Pre-shifts and Floor plan.
    • Facilities walk through, communicate to handyman of issues that needs to be fixed.
    • Review Log and contribute notes daily.
    • Responsible for helping to achieve targeted sales goals.
    • Collect, review and report guest feedback.
    • Ensure that employees comply with health and food safety standards
    • Address complaints regarding food quality or service
    • Schedule staff hours and assign duties
    • Manage budgets and payroll records including daily tips
    • Establish standards for personnel performance and customer service

    QUALIFICATIONS:
    To perform this job successfully, the Service Manager must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Be able to communicate and understand the predominant language(s) of the restaurant's operating area.
    • A minimum of 2 years of supervisory or management experience.
    • Must be able to communicate clearly, both verbal and written.
    • Must possess a genuine love of people and hospitality
    • Must be a solutions-oriented leader who loves to train and motivate a team
    • Experience with Resy and Toast a plus
    • Must have extensive food and wine knowledge
    • Must have extensive knowledge of beer and spirits
    • Be able to work in a standing position a minimum of 8 hours a day.
    • Be able to reach, bend and frequently lift up to 50 pounds.
    • Must have the stamina to work a minimum of 40 hours per week.

    EDUCATION:
    High school diploma or equivalent work experience
    Bachelor or Associate degree preferred

    Apply online via Culinary Agents or directly to our Hiring Manager: << removed email >> />

    More detail about Andros Taverna part of Eat Well Hospitality, please visit
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