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    Field Service Representative - Phoenix, United States - Tremco Commercial Sealants & Waterproofing

    Tremco Commercial Sealants & Waterproofing
    Tremco Commercial Sealants & Waterproofing Phoenix, United States

    1 week ago

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    Description

    Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.

    GENERAL PURPOSE OF THE JOB:

    The Field Technical Representative ensures proper application of Tremco CPG Exterior Finish products in accordance with all company and industry guidelines by providing on-site application and problem resolution of insulated concrete forms.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Provide independent support for primary territory product lines.
    • Recommend products and solutions outside of primary product lines with occasional direction.
    • Provide site support by performing general and complex product applications.
    • Perform substrate analysis using specialty equipment.
    • Keep up-to-date technically on practical procedures, and specialized techniques to apply new knowledge within the field.
    • Provide field support by collecting data for project or product-specific testing and interpreting results.
    • Recommend application policies within technical literature.
    • Coordinate 3rd party testing certification/approvals
    • Provide live and/or web-based training for internal staff and/or external customers. Create instructional hands-on demonstrations in a classroom, distributor locations, or job site settings showing the application of products. Exercise clear and confident communication of product lines and construction practices during presentation delivery.
    • Use relevant information and individual judgment to determine whether designs or applications comply with local codes, industry standards, and regulations.

    EDUCATION:

    • Bachelor's Degree in Science, Engineering, Construction, or similar preferred. and 2-4 years of construction or industry experience OR
    • Minimum High School Diploma or GED with 5 years of construction or industry experience with commercial sealants and waterproofing.

    EXPERIENCE:

    • Two plus years of installation experience Installing any type EIFS, Facades, Dryvit
    • Building and construction knowledge of materials, methods, and the tools involved in the construction or restoration of buildings or other structures
    • Knowledge of product application
    • Knowledge of design techniques, tools, and principles involved in the production of precision technical plans, blueprints, drawings, and models.
    • Knowledge of chemical composition, structure, and properties of substances and of the chemical processes and transformations they undergo. This includes chemistry of current and future products and systems.
    • Customer Service skills, including needs assessments and evaluation of customer satisfaction.
    • Active listening and attention to detail

    OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:.

    • Excellent written and verbal communication skills
    • Effective team player
    • Proficient in Microsoft Office (Word, Excel, Outlook)
    • Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
    • Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
    • Accepts and utilizes feedback effectively.
    • Reads an audience and adjust style and approach accordingly.
    • Strong presentations skills
    • Excellent interpersonal and organizational skills

    BENEFITS AND COMPENSATION:

    • The salary range for applicants in this position generally ranges between $79 and $99,000 plus a performance-based incentive bonus opportunity of 15% This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
    • Tremco offers a variety of benefits to its employees, including but not limited to Extended Health and Dental insurance starting day one of employment without paying premiums, Paid Company Holidays, paid time off, Group Retirement Savings Program with a company match, defined Benefit Pension Plan, Health & Fitness Subsidy, and access to company Employee Assistance Programs

    All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

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