Guest Services Representative - Phoenix, United States - Valleywise Health System
Description
Reporting to the Manager of Volunteer & Guest Services, the Guest Service Representative serves as a resource for patients, visitors, and staff.
This position provides a positive first impression to all customers of Valleywise Health. Consistently works to determine guests' needs and seek resolution to provide an outstanding experience at the facility. Guest Services Representative promotes the flow of all patients/guests within the facility. This position welcomes all guests and guides them to appropriate destinations. Must demonstrate the utmost respect for patients, visitors, staff, and co-workers.Hourly Pay Rate:
$20.00
Qualifications
Education:
- Requires a high school diploma
or GED. - Associate's degree preferred
Experience:
- Must have a minimum of one (1) year of customer servicerelated experience that demonstrates an understanding of the required knowledge, skills, and abilities.
- Prefer experience in a healthcare environment
Specialized Training:
- Spanish Bilingual Associate certification is strongly preferred
Certification/Licensure:
- HeartSaver or CPR certification preferred
Knowledge, Skills & Abilities:
- Requires basic PC experience in a Windows environment including the ability to use the internet and learn internal company software.
- Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation.
- Requires the ability to read, write and speak effectively in English.
- Time management skills are a must.
- Must be able to sit for prolonged periods.
- Bilingual in Spanish is strongly preferred.
- Creativity, independent thinking, and problemsolving skills are strongly preferred.
- Flexibility to work varied hours, weekends, and holidays preferred
Location:
Valleywise Health System - Volunteer & Guest Relation Services
Schedule:
Per Diem 16 Hour Per Week, Varied
More jobs from Valleywise Health System
-
Registered Nurse Bilingual English
Phoenix, AZ, United States - 5 days ago
-
RN for Mental Health Unit, Nights
Phoenix, AZ, United States - 5 days ago
-
Recreation Therapist CTRS
Mesa, United States - 3 weeks ago
-
Manager Fhc
Phoenix, United States - 3 weeks ago
-
Mri Tech
Peoria, United States - 6 days ago
-
Guest Service Representative
Phoenix, United States - 3 weeks ago