Customer Service Representative - Gilberts, United States - NCW

NCW Gilberts, United States

3 days ago

Description

Job Description

Job DescriptionGilberts, IL
Job Type: Direct Hire
Comp: $56K - $62K Annually
Shift: Mon-Thurs, 7am-5pm; IN OFFICE

Job Description:
NCW is hiring for Customer Service Representative positions in Gilberts, IL. Duties include responding to customer inquiries by telephone, e-mail, or walk-in to resolve customer issues, after advising customers of their options and solutions. Resolution measures will include seeing requests and issues through to resolution as capable and/or loop in additional departments or teams as necessary.

Responsibilities:

Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.

Qualifications:

Associate degree required.
2-4 years of relevant experience
Solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to effectively communicate both verbally and in writing.
Able to work well under pressure.
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Computer literate, including effective working skills of MS Word, Excel, and e-mail.

Benefits:

Competitive Pay.
Generous benefits package including medical, dental, vision.
Retirement, 401K.

About Us:

NCW is a professional & personable staffing + recruiting partner that has been in the talent business for over 20 years. We know what good talent is and what employers are looking for If you want to feel like you're on a team and not just another number or transaction, you should apply. We prioritize people, not money (unless it's going into your wallet) and do our best to make the hiring process as smooth as possible for everyone. Our motivation is to find a perfect fit for YOU Leave the hunting to us.

NCW is an Equal Opportunity Employer. Diversity and inclusion are a vital part of our culture and drive NCW's growth. NCW Is an employer and business partner dedicated to elevating the quality of life of our employees, clients, and communities. You belong here.

Customer Service Representative

5 days ago

John Sutton - State Farm Agent Elgin, United States

**This role requires bilingual Spanish** · Are you passionate about delivering exceptional customer service and making a positive impact? State Farm is excited to present an outstanding career opportunity as a Customer Service Representative (CSR) on John Sutton's team. We believ ...
Guest Service Representative

22 hours ago

Tricoci University of Beauty Culture Elgin, United States

**Guest Service Representative** · Part-Time: Monday thru Friday 5:00-10:00pmCST · **The Company**: · Tricoci University of Beauty Culture (TUBC) is a Chicago-based education company focused on the beauty industry. Founded by Mario Tricoci, an accomplished leader and world-renown ...
Customer Service Representative

1 week ago

CR Laurence Elgin, United States

**Who we are**: · **C.R. Laurence Co., Inc. (CRL) is the leading full-service provider of architectural metals, glass fittings and professional-grade glazing supplies. **Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and ...
Customer Service/sales Representative

4 days ago

Jonathon Wesley Elgin, United States

**Customer Service/Sales Representative** · Looking to launch your sales career? Then you belong at Jonathon Wesley Inc As a Customer Service/Sales Representative, you'll join an incredible team supported by the best training, tools and products to win in the field every day J_on ...
Veterinary Customer Service Representative

21 hours ago

Elgin Veterinary Hospital Elgin, United States

**Job Summary**: · Schedule: This is a part-time position. · **Responsibilities**: · - ** Front Desk**: Greet clients, check them in for appointments, and maintain a clean and organized reception area. Ensure accurate updating of patient records and monitor inventory levels. · - ...
Customer Service Representative

1 week ago

South Town Animal Hospital South Elgin, United States

At South Town Animal Hospital, we value practicing a high standard of medical care. Nothing is more rewarding than being a part of nurturing each family's bond with their pet. We believe in supporting our pet families with up to date educational information and are proud to be a ...
Patient Services Representative(Bilingual Spanish)

2 days ago

VNA Health Care Elgin, United States

Job Code: · PSR- Location: · - Elgin, Illinois- FT/PT Status: · - Regular Full Time**Description**: · Employee performs accurate registration, walk in and telephone scheduling functions, including demographic and visit screening registration procedures, as well as clerical and re ...
On-site Customer Service Representative

2 days ago

Premier Community Management LLC South Elgin, United States

**Essential job functions**: · - Greeting homeowners who use the clubhouse and providing assistance as needed · - Documenting all homeowner communications in our community management software system · - Maintaining homeowner information in our community management software system ...
Customer Service Representative

21 hours ago

The Pet Experts - Springbrook Animal Care Center Naperville, United States

Springbrook Animal Care Center is located in south Naperville, one of the best cities in the US to live. If you are looking to work with an amazing team with a great environment, you have found your match. · **Brief Position Description**: · We are looking for a highly motivated, ...
Financial Services Representative

1 week ago

Fidelity Investments Schaumburg, United States

**Financial Services Representative** · Have a passion for helping people? Join our team of Financial Services Representative where you'll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a fut ...
Customer Service Representative

1 week ago

Edward Don & Company Woodridge, United States

**Customer Service Representative**: · 3690BR · Customer Service · Regular · Responsible for supporting sales representatives and customers by providing information on availability of merchandise, prices, researching order issues, and entering orders into the SAP computer system ...
Patient Services Representative

2 days ago

Hauser-Ross Eye Institute Sycamore, United States

Overview: · **We are searching for a Patient Services Representative to join our team in Sycamore, Illinois. Great work hours, No late evenings, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as cl ...
Member Service Representative

2 days ago

Planet Fitness Elk Grove Village, United States

The **Part Time Member Services Representative **will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. · **Schedule** · - Part Time · - Saturday & Sunday: 11:30 A ...
Customer Service Representative

1 week ago

Liberty Machinery Company Lincolnshire, United States

**Job Summary**: · Liberty is on the hunt for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for engaging with businesspeople across multiple channels, ensurin ...
Member Services Representative

2 days ago

Planet Fiutness Morton Grove, United States

The **Member Services Representative **will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. · **Schedule** · - Full Time · - Monday - Friday: 6:00 AM to 2:00 PM ...
Client Services Representative

1 week ago

PAYLOCITY CORPORATION Schaumburg, United States

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product ...
Customer Service Representative

1 week ago

CMG Sales, Inc. Lake Zurich, United States

**Job Summary** · We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional support to our customers and ensuring their needs are ...
Customer Service Representative

1 week ago

Griffin Greenhouse Supplies Inc. Woodridge, United States

We seek the industry's best and brightest talent to join our team. Griffin offers a collaborative work environment, competitive salary, and benefits package including 401k/profit sharing, retirement plan, paid vacation, paid holidays, and more._ · **Customer Service Representativ ...
Customer Service Representative

2 days ago

Studio41 Naperville, United States

We are seeking a Customer Service Representative to join our Studio41 team You will be responsible for helping customers by providing product and service information and supporting the sales team. You will perform clerical and administrative functions in order to drive company su ...
Member Services Representative

5 days ago

Pinnacle Fit Clubs Llc Schaumburg, United States

The **Part Time Member Services Representative **will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. · **Pay Rate** · 14.00 · **Schedule** · Part Time · - Satur ...