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    Senior Sales Manager - New York, United States - HYATT Hotels

    HYATT Hotels
    HYATT Hotels New York, United States

    6 days ago

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    Description

    Summary:

    If you like to have fun while being a high performer, this is the job for you Dream Downtown hails its 1960s role as the National Maritime Union headquarters.

    Inside, you are greeting by a lobby that seems to buzz with energy as if alive on its own; a glass-bottomed swimming pool floating in the ceiling high above; pockets of guests and locals alike catching up over cocktails or being mesmerized by their gadgets.


    As much a place to play as it is to stay, our downtown hotel offers everything today's urban traveler seeks for buttoning down, loosening up, or a little of both: 314 loft-style guest rooms and suites, luxurious amenities, unique event spaces and a friendly (if slightly overeager-to-please) staff that knows the ins and outs of everything NYC.

    Plus, all the dining and nightlife you could ask for, built right in.

    Overview Senior Sales Manager - Corporate and Entertainment Sales, is responsible for ensuring the hotel achieves annual revenue goals for the Group segment of the Corporate & Entertainment Markets.

    The individual will oversee overall day to day operation, planning, and long-term outlook of this segment.


    Key Responsibilities would include:

    • Attend selected trade and travel functions, to showcase Dream Downtown to key decision makers.
    • Maintain close relationships with all key decision-makers both in local and international markets.
    • Organize and accompany familiarization site inspection trips with top accounts.
    • Regularly visit accounts and entertain clients at the hotel.
    • Maintain a high level of exposure for the hotel through direct sales solicitation, telephone and written communications.
    • Work closely with Hyatt Sales Force to collaborate on account management.
    • Provide feedback and market information to including trends on the competition, as a result of direct sales solicitation, and interaction with competitive hotel staff.
    • Attend weekly Revenue, Sales and & GRC meetings
    • Initiate and follow up on leads.
    • Monitor production of all top accounts and evaluate trends within your market.
    • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
    • Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
    • Invite clients to the hotel for entertainment, lunches, tours and site inspections.
    • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
    • Assist in the preparation of required reports in a timely manner.
    • Be familiar with all Hyatt/ Dream Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
    • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features. Salary Range $90K-$105K + performance based quarterly incentive plan. We offer a competitive salary including a competitive benefits package which includes medical, dental, life insurance, short term and long-term disability, 401(k), and travel benefits. The salary range for this this position is $90,000 - $105,000. This position is also eligible for the Hyatt Sales Incentive plan. Decisions regarding individual salaries will be based on a number of factors including experience and education.

    Qualifications:
    A minimum of 3-5 years of previous progressive hotel sales experience. College course work in related field helpful. Experience in a lifestyle or luxury boutique hotel is preferred. Excellent analytical, sales and negotiating skills with an established history of driving results. Outstanding customer relations, communication, presentation, and organizational skills are of utmost importance.


    Must possess the following strengths:
    high energy, results driven, passion, motivational leader, effective and open communicator, effective in providing exceptional customer service. Clear, concise written and verbal communication skills in English.

    Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

    Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings.

    Maintain regular attendance in compliance with Dream Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

    Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be solution oriented, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties and special projects on a case by case basis.
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