
Rachel Miller
Engineering / Architecture
About Rachel Miller:
Mechanical Engineer.
Experience
Siemens Healthineers, Tarrytown, NY Technical Support Engineer May 2020- Present
- Deliver third level problem management support to Siemens Healthcare Regional Units and business partners worldwide for Atellica Solutions, Chemistry and Immunoassay modules
- Manage complex technical escalations and perform investigations to identify potential product issues
- Document and disseminate technical information to Atellica Solutions support teams
- Support business areas and provide feedback to improve quality and performance of existing products
- Act as Key User for recently implemented escalation management tool supporting 10+ users during transition
Flagpoles INC., East Setauket, NY Mechanical Engineer June 2017- August 2017
Intern June 2019- May 2020
- Designed flagpoles and light posts using Autodesk Inventor
- Drafted custom designed products based on client specifications
- Engaged clients to ensure accuracy of design features and assisted senior engineers on larger scale projects
Sartorius Stedim Biotech, Bohemia, NY Intern June 2018- August 2018
- Developed a set of mathematical models to predict the pressure requirements for single use bioprocess systems
- Conducted pressure testing in lab environment
- Composed a detailed project report upon completion of testing
Education
University of Delaware, Newark, DE June 2019
Bachelor of Mechanical Engineering, Minor in Biomechanics
Presidential Scholarship Recipient, Dean’s List
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