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Rachel Miller

Rachel Miller

Mechanical Engineer

Engineering / Architecture

New York City, New York

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About Rachel Miller:

Mechanical Engineer.

Experience

Siemens Healthineers, Tarrytown, NY   Technical Support Engineer      May 2020- Present

  • Deliver third level problem management support to Siemens Healthcare Regional Units and business partners worldwide for Atellica Solutions, Chemistry and Immunoassay modules
  • Manage complex technical escalations and perform investigations to identify potential product issues
  • Document and disseminate technical information to Atellica Solutions support teams
  • Support business areas and provide feedback to improve quality and performance of existing products
  • Act as Key User for recently implemented escalation management tool supporting 10+ users during transition

 

Flagpoles INC., East Setauket, NY       Mechanical Engineer           June 2017- August 2017                           

                                                                   Intern                                            June 2019- May 2020

  • Designed flagpoles and light posts using Autodesk Inventor
  • Drafted custom designed products based on client specifications 
  • Engaged clients to ensure accuracy of design features and assisted senior engineers on larger scale projects

 

Sartorius Stedim Biotech, Bohemia, NY   Intern                                June 2018- August 2018             

  • Developed a set of mathematical models to predict the pressure requirements for single use bioprocess systems
  • Conducted pressure testing in lab environment
  • Composed a detailed project report upon completion of testing

Education

University of Delaware, Newark, DE                                                                     June 2019

Bachelor of Mechanical Engineering, Minor in Biomechanics

Presidential Scholarship Recipient, Dean’s List 

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