Sales Manager - Remote, United States - UserGems

UserGems Remote, United States

3 weeks ago

Full time

Description

UserGems helps companies generate more revenue by identifying buyers who will most likely buy from them. Leveraging artificial intelligence, UserGems combines relationship data with trigger events to surface the most relevant buyers for each customer. We've raised $20M Series A from investors including Craft Ventures, Uncork Capital, Battery Ventures, and Tiger Global.

About the Role:

We are looking for a Sales manager to join the team. This is a people management role that will report to the Director of Sales and manage a team of Account Executives. The goal of this role is to provide leadership, development, and to ensure the team is meeting their goals. This is a great opportunity for someone who thrives in a high-growth environment, enjoys developing others, and is self-motivated with an entrepreneurial spirit.

As the Sales Manager you will:

Lead a team of 6 to meet or exceed revenue goals
Partner with GTM leadership to plan and develop strategies to build net new revenue
Team up with the Account Development team to develop our future Account Executives
Help improve the foundation of the sales motion, and coach the sales team
Oversee daily activity, set clear expectations, and manage performance
Readily support reps internally with questions
Step in to provide support for escalations or priority deals as needed

How you'll ramp:

your first week...

You'll get familiar with our product, sales process and tools
Deep dive into the sales and revenue operations practices
Meet with team members and evaluate processes and team structure and begin to form individual relationships
Understand the communication needs of the team and set a cadence for team meetings and 1:1s
You'll shadow on all sales calls and get a picture of the day to day of an AE
Meet with and build relationships with department leads

30...

Understand and contribute to the OKRs of the sales team
Dig into and understand forecasting and pipeline data
Evaluate historical team performance to gain insights into successes and gaps
You are familiar with our product, competition, common Q&A
Participate in 8 live calls and listen to 20 Gong calls
Start providing feedback collaborate with team on ways to improve processes
Actively prospect your own pipeline of sales opportunities (to learn first hand what it takes to be a successful AE at UserGems)

60...

Actively start to lead team trainings - call reviews, live role play practice, etc
Engaging regularly with the team as a whole and in individual 1:1s
You will have run 10 discovery calls

90...

Bring fresh perspectives, ideas, and solutions to improve sales effectiveness and wider-organizational effectiveness
You've helped multiple team members close deals

What you've accomplished so far:

3-5+ years experience as a leader to mid-market and enterprise sales teams in the B2B SaaS space
At least 3 years in an Account Executive role with track record of success prior to management
You have a firm grasp on SaaS sales best practices
Proven track record of leading and managing high-performing teams
You have a deep understanding of how to motivate teams and individuals
You excel in communicating developmental feedback based on individual strengths and weaknesses
Consistent track record of success in hitting quota in previous roles
You've become a trusted resource for your direct reports and have a reputation for being consistent and fair
You've demonstrated the ability to communicate across various channels

Nice to Haves:

Experience in building new business sales playbooks or processes.
Experience using Gong, SFDC, and Atrium for sales coaching, forecasting, and management
Previous experience as a first or early hire at a fast-growing startup.

Compensation: Annual on target earnings of $250,000.00

Please note, a variety of factors are taken into consideration when determining compensation. The range listed is UserGems' reasonable estimate of the compensation for this role. Actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.

Why you should join:

You'll be part of a fast-growing startup as it scales from 60 employees to 100+
Customers love us (see our Customers page and G2 Reviews). They see ROI in Closed Won revenue generated
Employees love us (see our Glassdoor & RepVue page)
We're a remote-first company with employees across the Americas and Europe
We have weekly standups, virtual happy hours, and in-person off-sites around the world so that everyone stays connected
We are customer-focused and data-driven in everything we do
We value individual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender, or sexual orientation
We offer a competitive salary and benefits

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