Jobs
>
Orlando

    Technical Service Manager - Orlando, United States - Cessna

    Cessna
    Cessna Orlando, United States

    2 days ago

    Default job background
    Description

    Job Number:
    Technical Service Manager - Orlando, FL

    (


    Job Number:

    322355

    )

    Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands.

    We are passionate advocates of aviation, empowering people with the freedom of flight.

    As you join our legacy as a global leader in private aviation, you'll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career.

    We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one.

    Your success is our success.

    JOB SUMMARY:


    The Technical Service Manger (TSM) serves as main point of contact regarding all maintenance work performed on the aircraft and assists the maintenance manager with smooth and efficient hangar operations.

    Provides the Customer Service Manager (CSM) pertinent information to relay to the customer. Works with the Service Center Team to maintain and develop a positive relationship with current and future Customers. Supervisor responsible for a team of technicians within the service center.

    JOB RESPONSIBILITIES:
    Fosters a positive relationship between the customer and the Textron Aviation service network.

    Implements lean manufacturing processes with a focus on 5s and practices as well as coordinates all Area Team Development events for area of responsibility.

    Ensures that work performed is done in accordance with established policy, procedure, and quality standards.
    Responsible for safety, quality, meeting schedules and efficiency of the Service Center

    Monitors the work environment to assure it is maintained in a safe and orderly condition.
    Identifies and corrects unsafe acts.
    Investigates any accidents or incidents, reports findings, complete with recommended corrective action.
    Monitor and review overall shop performance metrics (LUE, Billing Efficiency, Productivity and schedule adherence) in conjunction with Maintenance manager to identify trends and implement corrective actions
    Monitors and reviews applicable Near miss, Quality (Risk reports and layered Audits), and MVSS responses data to determine trends and in conjunction with EHS and Quality, implement corrective actions

    Supervises and assigns team members to maintenance in line with schedules and priorities through collaboration with CSMs. Realigns assignments as required to meet customer, maximize efficiency, or by direction of the Service Manager.
    Daily interaction with team members regarding workmanship, efficiencies and safe working conditions as well as identifying ergonomic opportunities.

    Provide coaching and counseling in order to manage performance of team members.
    Conduct and document performance evaluations
    Track, document, and conduct disciplinary actions required under the procedures and policies of Textron Aviation.

    Holds weekly team meetings to communicate items such as general communication and resolving programs.
    Post-delivery follow-up with


    CSM:
    Assures that open issues involving parts or return maintenance are resolved.
    Addresses Maintenance Visit Performance Evaluation issues with the Service Center personnel.

    Perform duties of a CSM as designated on the off-shift.

    EDUCATION/ EXPERIENCE:


    Bachelor's degree preferred or in lieu of degree a minimum of 5 years aircraft maintenance experience and/or relative supervisory experience required.

    A&P License required
    Repairman Certificate / EASA License is preferred

    QUALIFICATIONS:
    Proven leadership skills
    Possesses good organization and time management skills
    Attention to detail, goal oriented
    Ability to prioritize and manage time sensitive responsibilities
    Highly motivated
    Ability to work in team environment
    Maintenance experience preferred
    Must be able to obtain and maintain an airport security badge through the local airport authority, if applicable.

    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job.

    They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

    EEO Statement

    Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

    Primary Location

    Primary Location

    US-Florida-Orlando
    Job Field

    Job Field

    Flight Operations
    Schedule

    Schedule

    Full-time
    Job Level

    Job Level

    Manager with Direct Reports
    Job Type

    Job Type

    Standard
    Shift

    Shift

    First Shift
    Job Posting

    Job Posting

    04/12/2024, 2:34:38 PM

    Textron values diversity to enhance our businesses.

    #J-18808-Ljbffr
  • Stellar Enterprises

    Nursing Service Manager

    3 days ago

    Stellar Enterprises Winter Park, United States

    More than just a job: Team DRK · These are your tasks: · • Monitoring of occupancy management for optimal utilization of the facility · • Customer acquisition, consultation, and contact · • Personnel management and support · • Ensuring and monitoring of nursing services · This is ...

  • Sapphire Technologies

    Management of the Child Day Care Service in

    1 week ago

    Sapphire Technologies Conway, FL, United States Freelance

    **DISTRICT OFFICE CHARLOTTENBURG-WILMERSDORF OF BERLIN** · Charlottenburg-Wilmersdorf is home to around 320,000 people from over 170 nations. We, at the district office, shape our district as an attractive living and working space. The district has been awarded the title of "Fair ...

  • Sun-Tec Solar & Roofing

    Customer Service Manager

    5 days ago

    Sun-Tec Solar & Roofing Seminole, United States

    Job Overview: · We are seeking a highly motivated and experienced Customer Service Manager to join our team. As the Customer Service Manager, you will be responsible for overseeing the day-to-day operations of our customer service department and ensuring that our customers receiv ...

  • Florida Industrial Scale Company

    Service Manager

    2 days ago

    Florida Industrial Scale Company Longwood, United States

    **Service Manager** · **Join Our Tight-Knit Team at Florida Industrial Scale Co.** · Florida's largest independent scale dealer is seeking a dedicated and motivated Service Manager to join our dynamic team If you're looking to play a key role in managing a team, we're interested ...

  • Hogan Transportation

    Service Manager

    2 days ago

    Hogan Transportation Orlando, United States

    Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology. · Job Summary · The Service M ...

  • Fields Auto Group

    Service Manager

    4 days ago

    Fields Auto Group Orlando, United States

    Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort. · What We Offer · * ...

  • ACF Ltd

    Service Manager

    2 days ago

    ACF Ltd Orlando, United States

    Job Description · Job Summary · The Service Manager is responsible for the coordination of all the air compressor service operations for the Orlando Branch. These responsibilities include all aspects listed below for all service projects whether within the branch office or at c ...

  • Stellar Enterprises

    Project Manager for Technical Building Services

    3 days ago

    Stellar Enterprises Lockhart, United States

    Are you interested in exciting projects within the world of transportation and are technical building systems your passion? · Then this is the place for you. · We are currently looking for a Project Manager (m/f/d) in the field of Building Services Engineering to support future a ...

  • NovaTech Industries

    An Account Executive is a professional responsible for managing and maintaining relationships with clients, as well as promoting and selling products or services to them

    5 days ago

    NovaTech Industries Holden Heights, United States

    Welcome to Holden Heights As a digital manufacturing company, we develop and support complex e-commerce, web, SaaS, and cloud solutions for corporations and large medium-sized companies to digitize their business processes. Our team of 70 diverse specialists has been creating mod ...

  • Laser Photonics

    Service Manager

    3 days ago

    Laser Photonics Orlando, United States

    Job Description · Job DescriptionLaser Photonics, based in Orlando, Florida, is a leading brand in industrial-grade laser solutions, specializing in marking, engraving, cleaning, and cutting machines. We offer an extensive range of standard and specialized laser systems, employin ...

  • Textron

    Technical Service Manager

    3 days ago

    Textron Orlando, United States

    JOB SUMMARY: · The Technical Service Manger (TSM) serves as main point of contact regarding all maintenance work performed on the aircraft and assists the maintenance manager with smooth and efficient hangar operations. Provides the Customer Service Manager (CSM) pertinent inform ...

  • Ed Napleton Automotive Group

    Assistant Service Manager

    4 days ago

    Ed Napleton Automotive Group Orlando, United States

    The Ed Napleton Automotive Group is looking for our next Assistant Service Manager, Located at Volkswagen of Orlando, the Assistant Service Manager is a critical role working with the Service Director to help drive team results to meet department objectives; and working as a liai ...

  • GES Corporation

    Client Services Manager

    3 days ago

    GES Corporation Orlando, United States

    Overview · MUST BE BASED IN OR NEAR ORLANDO, MIAMI or TAMPA · GES, Global Experience Specialists, is a global exhibition services company with a legacy spanning over 90 years and teams throughout North America, Europe and the Middle East. We create some of the most influential ex ...

  • Christian Brothers Automotive

    Automotive Service Manager

    12 hours ago

    Christian Brothers Automotive Orlando, United States

    Automotive Service Manager. Location:1140 Maguire Rd, Ocoee, FL34761 Job Overview:As a Service Manager with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that o Service Manager, Automotive, ...

  • Avis Budget Group

    Automotive Service Manager

    4 days ago

    Avis Budget Group Orlando, United States

    · Here at Avis Budget Group we're more than just rentals-although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We're shaping the future of the mobility industry with our innovative, customer-focused solutions. Our glo ...

  • McKibbon Hospitality

    Guest Services Manager

    4 days ago

    McKibbon Hospitality Orlando, United States

    You will be responsible for assisting with the overall performance of the property's front desk department, including guest satisfaction, brand quality assurance, budget and labor. You will supervise the daily operations of the front desk operations Guest Service, Manager, Operat ...

  • ASSA ABLOY Global Solutions | Hospitality

    Managed Services Technician

    2 days ago

    ASSA ABLOY Global Solutions | Hospitality Orlando, United States

    JOB SUMMARY · Responsible for the direct support of the customer including trainings, support calls and documentation. Manage Application as it communicates to clients, and other devices via network and ZigBee. · ESSENTIAL DUTIES AND RESPONSIBILITIES · Provide a very high level o ...

  • Aurora Solutions

    Deputy Nursing Service Manager

    1 week ago

    Aurora Solutions Doctor Phillips, FL, United States Freelance

    Are you a skilled caregiver looking for a fulfilling job opportunity? Look no further Our team in Doctor Phillips, FL is seeking compassionate and dedicated individuals to join us in providing high-quality care to our patients. As part of a large organization with headquarters in ...

  • Goodwill South Florida

    Rehabilitation Services Manager

    1 day ago

    Goodwill South Florida Orlando, United States

    Requirements · Six - eight years in the field of direct service experience working with people with disabilities and persons with other barriers to employment. Six - eight years experience providing supervision to direct staff, directing programming in a social service, counselin ...

  • Lake Nona Wave Hotel

    People Services Manager

    6 days ago

    Lake Nona Wave Hotel Orlando, United States

    Overview: · The People Services (Human Resources) Manager is responsible for the daily administration of the People Services functions with a heavy focus on recruitment, benefit administration, team member events, training, and legal compliance. In this role you will uphold the ...