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Carrie Shak

Carrie Shak

Sr Product Manager (Technical/Platform)
Orlando, Orange

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About Carrie Shak:

I'm currently a Senior Product Manager on Disney's Core Product Platforms & Experiences Team.  What does that mean?  If you've visited or are planning a visit to a Disney park, resort, or cruise, chances are you've interacted with the technology that my team delivers. 

Most of my focus is on the platform where we create, manage, localize, personalize and deliver content to Guest and Cast-facing digital touchpoints, such as our Parks and Resorts Apps, Websites, and in-room TVs.

Prior to moving to the Product space, I have several years of success at Disney as a Sr Technical Project Manager, delivering web, mobile, and cloud-based solutions.

I am an American & British citizen with international work experience; open to relocating to Copenhagen (no visa needed).

 

Experience

I've worked the past 9 years in Disney's Tech and Digital space for parks and resorts.  I started as a Digital Producer, managing content on the Disney Cruise Line website for my first couple of years at Disney.  Then, I moved over to the Technology side delivering projects for our content/delivery platform.  After several years of success as a Sr Technical Project Manager, I moved over to the Product Management team.  As a Sr Product Manager, my focus has been growing the (backend) Content platform.  Most recently, I stood up our Experience platform - leveraging a combination of Adobe products and our own homegrown services - alongside a team of Application Architects and Software Engineers.  This gives us the ability to surface contextual content across digital touchpoints to individualize the Guest experience while meeting business objectives. 

Education

Most recently, I have completed two Disney University courses for Leadership:
• Active Leadership for IT Professionals 
• Disney Leadership Essentials 

Prior to that, I received two Agile certifications: SAFe Agilist & Certified Scrum Product Owner  

And prior to that, I earned a Bachelor of Science with a focus on Business Administration and also completed Business Studies for two semesters in the United Kingdom, where I lived for several years and started postgraduate my career.

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