- Partners with internal customers to provide endpoint support, training, and technical expertise for SaaS services.
- Manages relationships with staff and third party vendors while acting as point of escalation for support and major incidents, working with staff and applicable vendors to resolve complex technical issues.
- Creates IT workflows and processes that service internal customers while establishing and maintaining KPIs and KRIs to identify service improvements and efficiency opportunities.
- Minimum of 2 years of related IT experience.
- Excellent communication and collaboration to support end-users in a hybrid work environment.
- Experience with Google Workplace, JAMF, Apple Business Manager, ticketing systems (Shortcut or similar) and communication platforms (Google Meet, Zoom, Slack, etc.).
- Thorough knowledge of MAC and Windows operating systems, Active Directory, Identity and Access Management, Google SSO and ticketing systems.
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IT Support Specialist
2 weeks ago
Elyon International New York, United StatesThe Company is searching for an experienced IT Support Specialist for our NYC office. You will have significant experience in supporting a fast-paced, high-growth environment. You are comfortable working as part of a distributed team and will be primarily supporting the engineeri ...
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IT Support Specialist
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NUBYT, Inc. New York, United States**Role: IT Support Specialist/** · **Location: New York Corporate Office** · **Duration: 7 Months Contract** · **Client: Lyft** · **Job ID: 370845** · **RESPONSIBILITIES** · - Working on site running our IT help desk · - Troubleshoot hardware and software problems with Apple and ...
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IT Support Specialist
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Tech Experts New York, United StatesIT Support Specialist · Location: Midtown, NYC · - Are you a Tech Expert? - No Code Required Hand-on Technical, Dive Deep with rich MSP Insight_ · **About Us:Tech Experts** is a leading Managed Service Provider (MSP) based in New York City. We specialize in offering tailored IT s ...
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IT Support Specialist
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Miles Ahead 91 Consultants New York, United StatesRoles & Responsibilities · - You will support our core platforms - user support, ticketing, procurement, and provisioning · - Document all processes and update current documentation for the established process · - Complete and document assigned project work and provide updates to ...
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Support Specialist
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Safe Vision Family Programs New York, United States**Responsibilities**: · - Assist clients with accessing and navigating health care services · - Provide information and education on health-related topics · - Advocate for clients and help them communicate with medical providers · - Coordinate appointments and follow-up care as n ...
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IT Support Specialist
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GMA Accessories Inc. New York, United StatesWho We Are: · GMA Accessories is a major U.S. manufacturer and distributor of apparel, footwear, novelty and gift products, jewelry, fashion accessories, handbags, PPE, and sports/athletic apparel for women, men, and kids. GMA was founded by CEO and President George Altirs in 199 ...
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IT Support Specialist
3 weeks ago
Qrypt New York, United StatesQrypt's mission is to protect the world's data and restore privacy. Qrypt hardens cybersecurity and future-proofs encryption against quantum attacks by eliminating key transmission. Qrypt's unique technology independently generates symmetric keys at multiple endpoints for critica ...
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IT Support Specialist
6 days ago
Simons Foundation New York, United StatesReporting to the Senior Manager, IT Operations, the IT Support Specialist will be responsible for providing day-to-day IT support for foundation community members, including desktop computers, laptops, mobile devices, wired and wireless networks, software and cloud services. · Th ...
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IT Support Specialist
3 days ago
BBC New York, United StatesTechnology Systems & Delivery- Permanent - Full Time- New York, US, BBCS Americas Inc- Job Closing Date: 07/06/2024**THE ROLE**: · **BBC Studios**: · Bold. British. Creative: that's BBC Studios. Combining the strengths of the UK's most-awarded production company with a world-clas ...
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Team Support Specialist
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FreedomCare New York, United StatesStarted in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care ...
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Customer Support Specialist
1 week ago
HERTRICH Family of Automobile Dealerships Newark, United States**Customer Support Specialist - Full Time Automotive Dealership Cashier / Receptionist with Opportunity for Growth** · Hertrich Family of Automobile Dealerships seeks a** Full **Time Customer Support Specialist/ Receptionist** to enhance our growing business · - **Do you enjoy wo ...
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Partner Support Specialist
3 weeks ago
Magnit Newark, United StatesCustomer Support · - Data Analysis · - Data Management · - Excellent Communication Skills · - Metrics · - Problem-Solving · - Product Development · - SOPS · - Strong Communication Skills · - Technical Support · - Description: · **Partner Support Specialist (TEMP)** · The Partner ...
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Peer Support Specialist
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Allwel New York, United States**Peer Support Specialist (Bi-lingual)** · **Job Type**: · Per-Diem · **Special Requirements/Qualifications**: · NYS PEER Supports Certification · Bi-lingual: fluent spanish/english · The primary function of a Peer Support is facilitating outreach with individuals currently in a ...
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Peer Support Specialist
3 weeks ago
HealthFirst New York, United StatesAs a valued member of the Behavioral Health Care Management Team, the Peer Support Specialist (PSS) utilizes lived experience to model recovery and support Healthfirst members who are struggling with mental health and/or substance use disorders. The PSS works directly with member ...
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Product Support Specialist
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Unmind New York, United StatesUnmind is the leading workplace wellbeing platform, on a mission to create mentally healthy workplaces where employees can flourish. · Grounded in science and built for enterprise, we drive people-first performance at some of the world's biggest brands, including Uber, Major Leag ...
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User Support Specialist
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Delaney Advantage Technologies New York, United States**Delaney Advantage Technologies**, LLC is a Verified Service-Disabled Veteran-Owned Small Business (SDVOSB) with the Department of Veteran Affairs (VA) that specializes in sustainable Information Technology solutions for the Federal government. Founded in 2014, our team provides ...
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Customer Support Specialist
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Red Lion Controls, Inc. York, United States**About Us** · Red Lion Controls, a part of the HMS Networks family of products, is undergoing a period of significant change and growth. We empower industrial organizations around the world to unlock the value of data by developing and manufacturing innovative products and solut ...
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Client Support Specialist
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United Debt Settlement, LLC Newark, United StatesMission Statement · United Settlement is a company committed to guiding individuals and small businesses who need it most. Having reached our five-year mark, we are on the verge of another expansion. High performance is important to us, so we invest time in our success and execut ...
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Tooling Support Specialist
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BAE Systems York, United StatesWhat's it like working for a company that manufactures the world's greatest military combat vehicles? Inspiring · BAE Systems is an industry leader in the design, development, manufacture, systems integration, and life cycle support for ground and amphibious combat vehicles and a ...
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Legal Support Specialist
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Greenberg Traurig New York, United StatesGreenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for a Legal Support Specialist in the Tax Department of our New York City office. We offer competitive compensation and an excellent benefits package. · Position Summary: · Duties & Respon ...
MAC Desktop Support Specialist - New York, United States - Oakridge Staffing
Description
Healthcare Technology company based in Union Square NYC is looking for a MAC Desktop Support Specialist. 3 days/week onsite Part-time hours hrs/week)
Responsibilities
Qualifications