Jobs
>
Arlington

    Hotel Operations Manager - Arlington, United States - Palette Hotels

    Palette Hotels
    Palette Hotels Arlington, United States

    2 weeks ago

    Default job background
    Description
    Position: Hotel Operations Manager

    Job Description:

    Supports the successful execution of operations in the hotel operations departments includes Front Office, Housekeeping, and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

    Required Skills and Requisites:
    • Requires the ability to read, write, and speak the English language.
    • Strong management skills; ability to appropriately assign/delegate work and authority to others in the accomplishment of goals; provides coaching, advice, and assistance as required; helps subordinates overcome obstacles and deal with problems; appropriately assesses contributions and performance of employees; provides appropriate recognition, and deals with problems as they arise. Instills in others a sense of pride in the job at hand.
    • Ability to demonstrate accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.
    • Ability to manage difficult guest situations; responds promptly to guest needs, solicits guest feedback to improve service, responds to requests for service and assistance and meets commitments.
    • Excellent interpersonal skills, demonstrated positive customer service skills, and ability to relate to people of varying ages and backgrounds.
    • Ability to show flexibility in response to change and adapt to and accommodate new methods and procedures.
    • Knowledge of safety management principles; federal and state OSHA regulations.
    • The ability to foster commitment, team spirit and trust.
    • Ability to develop and evaluate alternative courses of action; make decisions based on correct assumptions concerning resources and guidelines; define and implements solutions to problems; and recognize when no action is required.
    • Working knowledge of Microsoft Office products including Word, Excel, and Outlook.
    • Ability to meet the demands of the work schedule, to be at work and on time. Will require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.
    • A minimum of an Associate's degree preferred and six months to one year related experience and/or training; or equivalent combination of education and experience.
    Responsibilities and Duties:
    • Responsible for completing required franchise and Palette Hotels LLC
    • Standards training and staying current on all updates/changes to standards, policies, and processes.
    • Works with and ensures compliance with all guidelines for operations, including front desk, housekeeping, maintenance and food service.
    • Conducts monthly department meetings to review new procedures and solicit input from all employees.
    • Handles and provides resolution to guest complaints and employee issues.
    • Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures.
    • Answers inquiries pertaining to hotel policies and services.
    • Ensures property hiring practices comply with all state and federal requirements.
    • Performs functions of the General Manager in his or her absence.
    • Available to work weekends
    • Directly supervises staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
    • Other duties as assigned.
    At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.

    Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.

    Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
  • Association For Professionals In Infection Control and Epidemiology

    Operations Manager

    2 weeks ago

    Association For Professionals In Infection Control and Epidemiology Arlington, United States

    **MAJOR DUTIES AND RESPONSIBILITIES**: · To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functio ...

  • Zermount Inc

    Operations Manager

    2 weeks ago

    Zermount Inc Arlington, United States

    **OPERATIONS MANAGER** · **MILITARY FRIENDLY & PREFERRED - HOH SPONSOR** · Zermount Inc. is seeking an Operations Manager who will provide support to the corporate office and operations. The Operations Manager will oversee the following departments: Human Resources (HR), Recruiti ...

  • PLUS Communications

    Operations Manager

    4 days ago

    PLUS Communications Arlington, United States

    PLUS Communications, a public affairs firm based in Arlington, VA, is looking for an operations manager to serve as the Chief Operating Officer's (COO) right hand and join the team. · **Specifically, the Office Manager will**: · - Identify bottlenecks and streamline procedures to ...

  • SecuriGence LLC

    Operations Manager

    2 days ago

    SecuriGence LLC Arlington, United States

    **Job Title**:Operations Manager** · **Location**:Washington, DC Metropolitan area** · **Clearance Level**:Top Secret w/ SCI eligibility** · **Summary** · We deliver essential technology services to our customers in support of their missions to sustain the national security and e ...

  • Northeastern University

    Campus Operations Manager

    3 weeks ago

    Northeastern University Arlington, United States

    About the Opportunity · The Campus Operations Manager is motivated and committed to providing customer-service oriented operational management of the Northeastern - Arlington campus. · Reporting to the Associate Dean & Campus Administrator, the Campus operations Manager ensures c ...

  • Tetra Tech

    Project Operations Manager

    2 weeks ago

    Tetra Tech Arlington, United States

    Tetra Tech is powering a just energy transition for all. We are Leading with Science to advance the clean energy projects and policies the world needs to achieve climate and decarbonization goals. We help create sustainable utilities and modern power grids. We promote equality an ...

  • Precision Collective

    Operations Manager

    2 weeks ago

    Precision Collective Falls Church, United States

    Precision Collective is dedicated to bringing the federal government efficient and effective solutions for highly technical, professional services missions. We excel in programmatic and administrative support, strategic communications, marketing, transition support services, and ...

  • Association For Professionals In Infection Control and Epidemiology

    HR Operations Manager

    2 weeks ago

    Association For Professionals In Infection Control and Epidemiology Arlington, United States

    **MAJOR DUTIES AND RESPONSIBILITIES**: · To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functio ...

  • Telos Group

    Operations Manager

    2 weeks ago

    Telos Group Washington, United States

    **Our Mission**We form communities of American peacemakers across lines of difference, and equip them to help reconcile seemingly intractable conflicts at home and abroad. · Telos is a nonprofit whose mission is to form communities of peacemakers to promote mutual flourishing acr ...

  • National Association of Federally Impacted Schools

    Manager of Operations

    1 week ago

    National Association of Federally Impacted Schools Washington, United States

    **Manager of Operations** · The Manager of Operations manages the NAFIS office operations, to include implementing, monitoring and maintaining the Association Management System (AMS). They ensure current and up-to-date computer management with IT contractor and copier contractor. ...

  • Dior

    Operations Manager

    3 weeks ago

    Dior Washington, United States

    **Job purpose** · Working with the Boutique Management, as part of the leadership team, the Operations Manager is responsible for the day-to-day management of the non-selling functions of the Boutique. Responsibilities include supervising Payroll, POS functions, shipping and rece ...

  • Georgetown University

    Operations Manager

    2 weeks ago

    Georgetown University Washington, United States

    Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals i ...

  • SAIC

    IT Operations Manager

    1 week ago

    SAIC Washington, United States

    Job ID: · **Location**:REMOTE WORK, DC, US · **Date Posted**: · **Category**:Information Technology · **Subcategory**:IT Systems Engineer · **Schedule**:Full-time · **Shift**:Day Job · **Travel**:No · **Minimum Clearance Required**:None · **Clearance Level Must Be Able to Obtai ...

  • Georgetown University

    Operations Manager

    1 week ago

    Georgetown University Washington, United States

    Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals i ...

  • Neighborhood Legal Services Program

    Operations Manager

    1 week ago

    Neighborhood Legal Services Program Washington, United States

    Neighborhood Legal Services Program of the District of Columbia (NLSP) is seeking an Operations Manager. · **ABOUT NLSP** · Since 1964, NLSP has provided high-quality legal services to low-income residents of the District of Columbia. NLSP has a long tradition of fighting for jus ...

  • Arcetyp LLC

    Operations Manager

    2 weeks ago

    Arcetyp LLC Washington, United States

    Arcetyp LLC is a growing small business that provides a broad range of consulting services to US Federal Government, US Military, and Commercial clients. Services include Management & IT Consulting, Program & Project Management, and Professional & Admin Services. We are recruitin ...

  • Grantmakers for Effective Organizations (GEO)

    Operations Manager

    2 weeks ago

    Grantmakers for Effective Organizations (GEO) Washington, United States

    About GEO · Position Overview · The Operations Manager (OM) serves as the accounting and IT lead at GEO and supports finance and facilities administration. They are the point of contact internally and liaises with external accounting services provider and staff to ensure that acc ...

  • Marriott International, Inc

    Operations Manager

    1 week ago

    Marriott International, Inc Washington, United States

    **Additional Information** Operations Manager - Focus Housekeeping, Loss Prevention · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Residence Inn Washington DC Downtown, 1199 Vermont Avenue NW, Washington, District of Columbia, United States ...

  • Ruppert Landscape Construction

    Construction Operations Manager

    3 weeks ago

    Ruppert Landscape Construction Washington, United States

    Job Description · Job DescriptionRuppert is a commercial construction company combined as a privately and employee owned specialty contractor. A multi-state presence with a small company feel, our mission is to provide opportunities for our people, take care of our customers, and ...

  • Fannie Mae

    Operations - Operations Management

    1 week ago

    Fannie Mae Washington, United States

    **Company Description** · **GENERAL BOILERPLATE** · At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being ...