- Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Performs research as needed to resolve inquiries.
- 65% Ensures effective customer relations by responding accurately, timely and courteously to telephone, written, web, or walk-in inquiries. Accurately documents inquiries.
- 15% Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management.
- 10% Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed.
- 5% Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards.
- 5% Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments.
- High School Diploma or equivalent
- customer service or call center experience
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Customer Service
14 hours ago
Pro Wash Auto Spa Tint and Detail Columbia, United StatesCheck customers in and out. · - First point of contact online, in-person, and by phone. · - Answer questions regarding services and pricing. · - Schedule appointments. · - Complete cash, check, and card transactions. · - Complete customer final inspections when technicians are un ...
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Customer Service
1 week ago
Swiftway Services LLC Columbia, United StatesPosition Summary · Overview Responds inbound and outbound sales inquires and enters required data into CRM. · Description · Responds inbound sales inquires and enters required data into CRM. · Respond to routine customer inquiries and ensure timely responses · Maintain database o ...
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Customer Service
2 weeks ago
Neptune Enterprises South Sumter, SC, United States FreelancePosition: Client Service Representative · Location: South Sumter, SC · Qualifications and Skills: · - High school graduate with at least 1 year of experience, freshers are also welcome · - Energetic and dynamic personality with a passion for travel and exploring new places · - Fa ...
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Customer Service Representative
6 days ago
Havtech LLC Columbia, United StatesThe Warranty Specialist is responsible for all aspects of customer support related to warranty administration through responding to customer inquiries, answering questions regarding Commercial Distribution services, and managing the warranty claims process. · **ESSENTIAL DUTIES A ...
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Customer Service Clerk
2 weeks ago
Redwood Ventures Elgin, SC, United States FreelanceFor our aerospace customer Lufthansa Technik AG, based in Elgin, SC, we are currently seeking a Customer Service Clerk (m/f/d) to join our team as soon as possible on a temporary basis. · **Your responsibilities**: · - Receive, coordinate and process customer inquiries for the as ...
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Customer Service Representative
1 week ago
Aurora Ventures Richland, United StatesAs an employee (m/f/d) of R+V Insurance, you have the power to shape the insurance of tomorrow. Our goal is to provide the perfect framework for your talent and passion. We strive to pave the way for innovative insurance solutions and bring our shared values to life. · Let's expl ...
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Newcomer in Customer Service
2 weeks ago
Oceanic Ventures Oakland, SC, United States Freelance**Ranger Marketing & Sales GmbH** has been one of the leading European companies for personal customer consulting in direct sales for 30 years. Our product partners trust us with parts of their sales. Ranger stands for a high level of quality and sets high standards as a dynamic ...
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Employee Customer Service
2 weeks ago
Blue Horizon Enterprises Mulberry, SC, United States FreelanceAre you looking for a new career opportunity and interested in our open position through temporary employment in Mulberry, SC? · We are excited to receive your application as a **Customer Service Representative (m/f/d)** in **Radebeul** · Industry: Commercial · Type of job offer: ...
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Customer Service Technician
1 week ago
Quantum Dynamics Clarendon, United StatesAbout Beutlhauser Group: · With 1,400 employees at 27 locations and €507 million in annual sales, we are a leading trade and service company in the areas of sales, rental, and service of high-quality products and digital solutions. Our main suppliers include premium manufacturer ...
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Automotive Customer Service Representative
2 days ago
Bannockburn Marketing Columbia, United StatesAre you passionate about cars and possess a knack for problem-solving? Do you have a strong desire to grow within a dynamic and innovative automotive industry? If so, we have the perfect opportunity for you. We are seeking an entry-level Automotive Customer Service Representative ...
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Certis Biologicals Columbia, United States**Job Description Summary**: · The International Customer Service Representative will report to the Logistics and Customer Service Manager. This role will focus on delivering top-of-the-line customer support to Certis Biologicals' international customers as well as domestic custo ...
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Customer Service Data Specialist I
14 hours ago
Maxim Healthcare Services Columbia, United StatesThe Customer Service Data Specialist I is responsible for accurately entering employee data changes into ADP Enterprise. · **Essential Duties and Responsibilities**: · - Processes all Change Request Forms for Maxim's external employees, including, but not limited to, tax forms, d ...
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Muscle and Strength Columbia, United States Part timeESSENTIAL DUTIES/RESPONSIBILITIES · - Fielding and responding appropriating to incoming telephone calls from customers, members of the public, and colleagues from associated businesses who contact our Customer Relations department · - Monitoring and responding to customer interac ...
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Coverall Columbia, United States**$45-50k Salary** · **Coverall offers everything you need to succeed**: · ? Competitive base salary · ? Annual raise program · ? Fuel / cell phone allowance · ? Industry leading training · ? Work-life balance · ? Fun office culture · ? Top notch company paid benefits including m ...
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NovaTech Solutions Four Bridges, United StatesFour Bridges is looking for a Customer Service Representative (m/f/d) in Siegen. Apply online now and become part of our team at TARGOBANK, a truly different bank. Our goal as an employer is to support our customers in seizing opportunities and shaping their future. Since 2013, w ...
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Area Manager
2 weeks ago
Phoenix Industries Eastover, SC, United States FreelanceThe All Service Building Services GmbH is a family-owned, medium-sized company and part of the All Service Group for building management. Since 1958, All Service Building Services GmbH has been providing solutions and concepts for infrastructure building management throughout Ger ...
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Office Assistant
2 weeks ago
Eclipse Technologies Eastover, SC, United States FreelanceThe Student Assistance is the largest tutoring institute in Germany with over 1,000 locations and has been in operation since 1974. Every year, we help more than 125,000 students achieve better grades in school. · Are you looking for a meaningful part-time job where you can use y ...
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Commercial Employee in Sales Support
2 weeks ago
Titan Industries Eastover, SC, United States Freelance**Jobmaster GmbH is looking for:** · **Commercial Employee in Inside Sales (m/f/d) in Schorndorf, Eastover, SC** · Short and sweet: · Do you have a completed commercial education, want to work full-time, have a quick grasp and are familiar with common MS Office applications, and ...
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Budget for custom-made wooden wardrobe
4 days ago
beBee Handyman Eastover, SC, United States FreelanceI am in need of a custom closet service with the following characteristics in Eastover, SC:What type of custom closet do you want? · Built-in closet for clothes, shoes, etc., walk-in closet · What material do you want the closet to be made of? · Wood · Approximate width of the cl ...
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Customer Service
1 day ago
SC State Credit Union Columbia, United StatesJob Description · Job DescriptionState Credit Union is in need of a branch Member Service Representative & Loan Officer at our Huger St. branch in Columbia, SC to provide sales and service associated with accounts and loans. · In this position, the candidate will have the pleasu ...
Customer Service - Eastover, United States - Pyramid Consulting
Description
Immediate need for a talented Customer Service Advocate. This is a 06+ Months Contract To Hire opportunity with long-term potential and is located in Columbia, SC(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:
Pay Range: $12.5 - $15/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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