Customer Service - Columbia, United States - Swiftway Services LLC

Description

Position Summary

Overview Responds inbound and outbound sales inquires and enters required data into CRM.

Description

Responds inbound sales inquires and enters required data into CRM.

Respond to routine customer inquiries and ensure timely responses

Maintain database of customer contacts

Effectively present information and respond to questions from groups of managers, clients, customers,

and the general public

Calculate figures and amounts such as discounts, interest, commissions, proportion, percentages, area,

circumference, and volume

Develops and presents move plan to customer and negotiates changes in scope and price.

Design, create, and deliver marketing programs to support expansion and growth of the company

services and products

Create and develop online marketing strategies, webpage development, creating client and prospective

client database

Identify and manage training and development needs for employees/Customers

Perpetuate a number of different office filing processes and offer general office filing support

Maintain various office files and provide general office filing support

Answering all incoming phone calls

Other duties as assigned


Requirements:

1-2 years sales, marketing, or call center experience

Exceptional phone and interpersonal skills

High proficiency in written and spoken English

Well-developed administration and organizational skills with strong attention to detail

Available shifts and compensation:
Available shifts all days except Sundays and Saturdays. Compensation is $ $18.00/hour.

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