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    Customer Support Representative - San Diego, United States - Dice

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    Description
    Dice is the leading career destination for tech experts at every stage of their careers. Our client, Collabera LLC, is seeking the following. Apply via Dice today

    Job Title:Customer Support Representative

    Location:San Diego, CA

    Pay Range:$25/hr. - $29/hr.

    Responsibilities:

    • Log cases on the IT Service Desk and maintaining details of software / hardware problems detected.
    • Provide initial triage technical support by answering customer inquiries, solving problems and providing product information via case, phone or e-mail in a timely efficient manner.

    Required Skills:

    • Perform initial triage of customer cases with documented solutions and/or workarounds, answering support queries via phone or ServiceNow CRM in a timely efficient manner.
    • 2 - 4 years working within an IT environment.

    Interested candidate can share their resume on:
    #J-18808-Ljbffr


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