Dealer Support Representative - Vista, United States - Watkins Manufacturing

Description

We are hiring a
Dealer Support Representative to join our
Operations team


DISCOVER

Are you someone that enjoys working with customers and building strong relationships? As a Dealer Support Representative you will be responsible for managing assigned dealer accounts with a focus on offering exceptional customer service while working with a team of other Dealer Support Representatives and Dealer Support Clerks to achieve monthly shipment goals.

You'll serve as the main point of contact for our dealers and customers and will provide order status, billing, and shipment updates by working with other departments such as Shipping, Finished Goods, and Accounting to resolve questions in a timely manner.

YOUR RIPPLE EFFECT

• Do you enjoy a
  fastpaced environment? As a Dealer Support Representative, you'll frequently handle multiple tasks such as processing return authorizations per company policy, assisting dealers and customers with part number requests, and preparing export documentation.
• Are you
  customer centric? You will be working closely with customers through a relationshipbased approach to assist them with orders, other product requests, and promoting Watkins Wellness' products. You'll also work to resolve any customer issues by using strong problemsolving skills in an expedited manner.
• Are you
  results oriented? This position requires you to work both independently and within a strong team environment to achieve results.
• Are you
  organized? You will work and coordinate with several other departments to prepare dealer and customer orders for shipment per company's guidelines.
• Do you
  look for process improvement? You'll be asked to suggest how to implement changes that can increase the efficiency of the department.

WHAT YOU BRING

• Bachelor's degree in Business Administration or other related field is a plus.
• One to two (12) years of related experience in account management, training, or the equivalent combination of education and/or experience may be considered.
• Demonstrated ability to multitask and prioritize competing tasks successfully.
• Excellent interpersonal skills with the ability to interact with all levels within the organization as well as strong ability to work in a team environment, are required to be successful in this position.

WHAT YOU'LL GET

At Watkins Wellness, we believe that everyone should 'Feel good, Live well." so, we offer employees the opportunity to join a dynamic, growing industry leader with an outstanding and well-deserved reputation for leadership and commitment to our employees, customers and community.

We also offer a competitive package including exceptional health and wellness benefits, paid time off, bonus, profit sharing, 401k, tuition reimbursement and much more.

The employee must frequently lift and move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Hiring Range:
$

• Many factors affect actual compensation including but not limited to experience, education, skills, and geographic location._

Company:

Watkins Manufacturing:
Shift 1 (United States of America) Full time

• Watkins (the "Company") is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company._
• Watkins _is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information._
• E-

Verify Participation Poster:
_ _