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    Customer Support Representative - San Diego, United States - Culligan 11KS

    Culligan 11KS
    Culligan 11KS San Diego, United States

    4 weeks ago

    Default job background
    Description

    Benefits:
    Employee discounts

    Opportunity for advancement

    Wellness resources

    Benefits/Perks

    Medical insurance

    Dental insurance

    Vision insurance

    401K retirement with company match

    Vacation, paid time off

    Company-paid training

    Employee discounts for Culligan in-home products

    Eligibility for annual recognition and training meetings/events

    Job Summary

    Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

    Responsibilities

    Extensive problem-solving, order processing, and helping to manage customer accounts

    Provide proactive sales support by developing close relationships with customers

    Schedule service and delivery orders

    Coordinate schedules with the service/operations team

    Contact customers for purposes of scheduling additional services or offering maintenance plans

    Refer unresolved customer grievances to designated departments for further investigation

    Qualifications

    High school diploma or GED

    Minimum of two years of customer service experience required

    Strong time management and project management skills

    Proficient in Microsoft Office (word, excel, outlook)

    Excellent communication skills, both written and verbal

    About Culligan


    As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers.

    Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

    This location is independently owned and operated.

    Your application will go directly to the owner, and all hiring decisions will be made by the management of this location.

    All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

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