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    Patient Services Coordinator - Boston, United States - East Boston Neighborhood Health Center

    East Boston Neighborhood Health Center
    East Boston Neighborhood Health Center Boston, United States

    1 week ago

    Default job background
    Full time
    Description
    Patient Services Coordinator
    Full time, Benefit-eligible
    Mon-Fri, 8am-5pm and includes flexibility based on dept needs
    East Boston, MA

    The scope of a Patient Services Coordinator includes support of the health center's new patient primary care provider (PCP) assignment, registration, insurance enrollment processes and acts as patient advocates. The primary functions includes actively recruiting, assessing, screening, and interviewing potential and actual patients of all ages for eligibility to a government sponsored health coverage programs. The Patient Services Coordinator is responsible for assisting with insuring that all eligibility applications are complete, accurate, and processed in a timely manner and that pertinent coverage and other important data is entered correctly into EPIC.

    Schedule: Monday through Friday 8am -5pm
    Bilingual in English/Spanish required

    Essential Duties and Responsibilities:
    • Processes applications for actual and potential patients of EBNHC to obtain or maintain eligibility for health coverage not limited to MassHealth (includes disability, 65+, and Buy In), Health Safety Net, Health Connector, Children's Medical Security Plan.
    • Thoroughly and accurately assesses and screens patients to determine probable eligibility for a variety of health coverage programs. This includes comprehensive and an up to date knowledge of the eligibility programs, the eligibility requirements, and covered benefits/services by program, and any out of pocket costs to the patient.
    • Thoroughly and concisely completes applications for eligibility in a timely manner.
    • Completes all interface with the state for all applications ensuring that the applications and supporting documentation was completely sent/received.
    • Updates EPIC appropriately with coverage, FPL, Enrollment Notices, etc .
    • Use all applications and eligibility systems available appropriate to the patient's situation, specifically, MAP, POSC/ MMIS, etc.
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