Temporary Patient Service Coordinators Needed at - Boston, United States - Mass General Brigham - Bulfinch Temporary Service

Description

Provide administrative support to healthcare providers within an engaging ambulatory setting, and function as the primary interface between the patients and medical team.

• Schedule patient appointments, diagnostic testing, and surgeries.
• Acquire referrals and precertifications as needed.
• Register and/update demographic, PCP, and insurance information.
• Collect copayments and fees.
• Coordinate details of billing.
• Answer phones, and triage calls as appropriate.
• Photocopying, faxing, and filing

• Associate or bachelor's degree, or equivalent secretarial training preferred.
• 1+ years' experience in a healthcare setting required for Level I role. (Additional experience required for higher level positions.)
• Proven understanding of managed care and other insurancerelated coverage plans.
• Proven, accurate typing and data entry skills.
• Prior experience helping a wide variety of customers.
• Knowledge of EPIC software a plus
• Strong patient service orientation and welldeveloped social and interpersonal skills.
• You are available to complete a fourday, operations training program, and able to work parttime or fulltime, Monday-Friday, days.

• 8 hour shift
• Monday to Friday

• Inperson

• Customer service: 1 year (preferred)

• Boston, MA (preferred)