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    Level I Desktop Engineer - Bronx, United States - Lincoln IT

    Lincoln IT
    Lincoln IT Bronx, United States

    1 week ago

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    Description
    Level 1 Desktop Engineer

    Company Overview

    Founded in 1997, LincolnIT is a growing custom IT solution provider, servicing the New York Metropolitan area. We value our employees and invest in their careers, development and growth. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today

    Level 1 Desktop Engineer

    LincolnIT has an immediate need for an individual with 3-5 years of IT related experience. Candidate must also have a strong desire to learn networking. Experience in some networking is preferred but not required.

    Required Skills
    • Self-starter who takes initiative every day
    • Ability to work without supervision
    • Ability to work in a fast-paced environment
    • Studying or experience in networking
    • Excellent written and verbal skills
    • Ability to troubleshoot via phone
    • Follow company guidelines
    • Must be detail oriented and well-organized individual
    • Exceptional at being a team player
    • A strong belief in ethical business principles
    Responsibilities, Skills and Experience:
    • Image and configure laptops and Desktop
    • Proficient in Windows and MAC devices
    • Configure and deploy Apple IPADS and IPhones through Mass360 console
    • Setup Video Conferencing and Whiteboard meetings
    • Troubleshoot Outlook, active directory, create new hires, terminations
    • Install applications as requested by the business
    • Installed and Configured VPN for home users' laptops
    • Network Printer administrator e.g. Printer Server administration and Ricoh Printers
    • Application support troubleshooting to assure root cause prior to escalating to the Application team e.g. 6N, Sigmacare
    • Proficient in using ITSM tool and understanding SLA's depending on Critical-Low driven by the business
    • Collaborate with team to effectively coordinate project efforts, incorporating new ideas and identifying areas of weakness and improvements
    • Outstanding analytical, troubleshooting, and problem-solving abilities
    • Excellent communication skills; interact with staff, management, and clients at all levels
    • Proactive, organized, and well-trained professional and multi-tasked with solid work ethic and willingness to learn
    Benefits

    Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.
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