Desktop Engineer - New York, United States - Tata Consultancy Services

    Tata Consultancy Services
    Tata Consultancy Services New York, United States

    1 month ago

    Tata Consultancy Services background
    Description

    Role :- Desktop Platform Integration & Engineering Assistive Technology

    Job Description -

    Must Have Technical/Functional Skills


    • Extensive knowledge of Windows Operating System Internals and Microsoft based applications and technologies


    • Experience with Assistive Technology Software and Hardware Products such as JAWS, Zoom Text, Fusion, NVDA, Dragon, Duxbury, Kurzweil, and Assistive Hardware Solutions


    • Deep technical understanding of Windows infrastructure services (e.g. AD, GPO, CIFS, DFS) within the enterprise


    • Deep technical understanding of Web Browser Technologies


    • Experience managing system and user configuration across large, distributed environments


    • Strong troubleshooting mindset (i.e. parsing event log, Sysinternals tools, analyzing memory dumps)


    • Strong scripting knowledge (PowerShell is a priority – additionally Batch, WMI, VBScript, etc.)


    • Software Integration, Packaging, Distribution and Patch Management using MSI, SCCM


    • Ability to write technical and operational management documentation (system design and engineering documents, operational run books)


    • Experience with virtualization technologies (i.e. VMware, XenServer, Citrix) is a plus


    • Experience in monitoring tools for Network and Workstations, including but not limited to SevOne, Perfmon, SysTrack, Splunk is a plus


    • Strong verbal and written communication skills

    Roles & Responsibilities :-


    • Windows Desktop General Engineering


    • Experience with Assistive Technology Software and Hardware Products (Screen Readers, Screen Magnification, Speech Recognition)


    • Liaison with Vendors to Manage Product Lifecycles and resolve escalated application issues related to Assistive Technology Products


    • Create automation scripts (using PowerShell, VBScript, etc.)


    • Evaluate Desktop Products and Tools and provide solutions to support integration initiatives


    • Creation of test case scenarios based on environmental considerations (Supported hardware models, Application profiles)


    • Creation and mainte nance of Application Support Documentation