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    Desktop Engineer - New York, United States - IT Accel

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    Job Description

    Job Description

    Desktop Engineer
    Contract to Hire | Hybrid NYC

    PRINCIPAL RESPONSIBILITIES:
    Design and implement solutions for device enrollment, endpoint mgmt., policy configuration, & app deployment using Microsoft Intune and Microsoft Defender for Endpoint Management.

    1. Developing automation and scripts using PowerShell, Python, or other scripting languages.
    2. Provide support in a Microsoft Windows environment running M365 and Intune.
    3. Oversee the stability, design, and best practice of the endpoint management environment.
    4. Implement the overarching Digital Workplace strategy focused on enhancing the technology experiences for our employees and clients.
    5. Partner with Workplace Operations to ensure that customer feedback on user experience and technical implementations is under a continuous improvement strategy.
    6. Engineer Digital Workplace solutions that are client-focused based on experiences and ease of use.
    7. Oversight/coordination/governance of monthly run activities including but not limited to software deployment, packaging. vulnerability management, and all other aspects of associate engagement.
    8. Ensure transition or implementation timelines and milestones are met with minimal disruption to business.
    9. Establish performance metrics gathering standards to ensure vendor performance is closely monitored and evaluated.
    10. Lead the triage and management of Group Policies applied to workstations.
    11. Desktop Image Management and Provisioning.


    KNOWLEDGE, SKILLS, AND ABILITIES (KSA):
    5 to 10+ years of proven professional experience and expertise managing end user compute environments for large financial institutions.

    1. 5 to 10+ years supporting complex end user compute environments, focused on delivering Digital Workplace excellence and optimization.
    2. The ideal candidate is a current leader or senior practitioner in Client Engineering or Workplace Technology for financial firms or managed service providers.
    3. Experience in banking industry would be beneficial but not required.
    4. Experience with Autopilot for device provisioning.
    5. Experience managing and supporting MacOS environments with Intune.
    6. Windows Group Policy management, the core concepts of AD hierarchy, user and computer policies, and best practices.
    Company DescriptionIT Accel, Inc. is a New York-based IT placement firm committed to the development of contract and permanent technology professionals. Our placement services provide top IT executives, IT managers, and technical professionals to some of the world's most respected corporations.

    Company Description

    IT Accel, Inc. is a New York-based IT placement firm committed to the development of contract and permanent technology professionals. Our placement services provide top IT executives, IT managers, and technical professionals to some of the world's most respected corporations.

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