- Windows
- Oracle/SQL
- Unix/Linux
- Powershell scripting (preferred)-
- 5+ years knowledge and/or experience in a Windows
- Understanding of job schedulers to create jobs including tasks and processes.
- Good understanding of IT system administration best practices
- Good understanding of JVMs
- Good understanding of Oracle and SQL databases and writing queries
- Comfortable with at least one type of shell scripting (Power Shell, KSH, Bash, Perl, WLS, etc.)
- Understanding of System change control processes.
- Bachelor's Degree
- 5+ years of related experience working in an IT environment providing production support for vendor applications with experience in installing, maintaining, and managing multiple applications/systems.
- Ability to balance both development and support roles.
- Experience in working on projects that involve business segments.
- Strong interpersonal skills, focus on customer service, and the ability to work well with other IT, vendor, and business groups.
- Excellent communication, design, documentation, analytical, and SDLC skills
- Excellent communication, design, documentation, analytical skills
- Zena experience
- Providing production support for vendor applications with experience in installing, maintaining, and managing multiple applications/systems.
- Knowledge and/or experience in a Windows and UNIX environment
- Understanding of job schedulers to create jobs including tasks and processes.
- Experience using monitoring tools like Dynatrace, Zenoss, Splunk, and log files to evaluate the health of mission critical production applications and to identify root causes for performance and functional issues
- Not writing or deploying code.
- Frequently work with outside vendor representatives and technical teams that interface with internal applications
- Will be in a on-call rotation supporting applications 24/7
- Provides technical support to programming and operations areas.
- Works with other systems programmers to develop, install, modify, and maintain the operation system, software products and/or subsystems for network management, performance, and capacity management.
- Leads the testing, debugging and modifications of software applications and validates their efficient use and integration.
- Supports complex computer software such as utility programs, job control language, macros, and subroutines.
- Provides technical advice on the operating system and subsystems including performance monitoring and measurement activity.
- Assists with the training of less experienced Systems Programmers.
- Performs other duties as assigned.
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Production Support Analyst - Columbus, United States - Insight Global
Description
Title: Production Support Analyst
Make your application after reading the following skill and qualification requirements for this position.Location: Columbus, OH – Easton 3 days hybrid onsite
Duration: 3 month contract to hire
Interview Times: one and done Teams interview this week
Basic Qualifications:
Top:
Preferred Qualifications:
D2D:
The Programmer Analyst-Senior develops and modifies complex technical computer software. They meet project deadlines to insure satisfactory function of the software.
Duties and Responsibilities: