- Demonstrates excellent customer service skills at all times:
- Greets all patients promptly upon entering the patient waiting area, responds promptly and appropriately to their request.
- Uses appropriate phone etiquette, treating all callers with courtesy and respect. Is attentive to all callers placed on hold and diligently monitors time spent on hold. o Monitors the patient waiting area and ensures that it is kept clean and orderly.
- Schedules appointments, changes appointments and cancels appointments as needed. Verifies scheduled appointments when a patient presents as an appointment/walk in to ensure that they still want/need other scheduled appointments.
- Ensures that required documentation is collected for each patient; photo identification, insurance information, birth certificate (pediatrics), etc.
- Scans registration documents, patient identification, insurance card and other required documentation to the practice management system. o Verifies insurance eligibility and PCP for each patient at every visit and accurately enters into the practice management system. Is knowledgeable about different types of insurance and their general i.e., PPO/HMO and PCP/referral rules).
- Collects copayments and visit payments at the time of registration.
- Completes all DNKA follow up with the patient and documents appropriately in EMR.
- Confirms appointments for the following day's appointments. o Administers the requisite amount of Patient Satisfaction Surveys
- Remains knowledgeable about the Sliding Fee Scale (SFS):
- Is knowledgeable about the SFS policies and required documentation.
- Offers sliding fee scale to patients with no insurance.
- Follows CORNERSTONE policies and procedures to qualify patients for the SFS as necessary.
- Provides cross coverage in another department/site as needed.
- Maintains confidentiality of all aspects of the center including, but not limited to, patient confidentiality, financials, and employee relations.
- Attends and participates in monthly department, All Staff and other required meetings.
- Perform other related duties as assigned.
- High school diploma or equivalent
- At least one-year clerical experience preferred
- Bilingual required
- Travel to different site when needed.
-
Customer Service Representative
2 weeks ago
Apex Ventures Buchanan, NY, United States Freelance**We are looking for several Customer Service Representatives (m/f/d) for our location in Cologne starting in December 2023.** · **Your responsibilities:** · - Friendly, helpful and competent service for passengers on our RRX lines · - Providing information to passengers about th ...
-
Housing Services Representative
5 days ago
PathStone Corporation Fishkill, United States**Housing Services Representative** · **Summary Purpose for the Position** · This position will work in conjunction with the Housing Choice Voucher Program to assist low income individuals and families to secure permanent affordable housing with the goal of an improved quality of ...
-
Customer Service Representative
3 days ago
Mr. Appliance White Plains, United StatesDo you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? · If you value working with people you actually like, having fun wh ...
-
Aurora Solutions Cornwall-on-Hudson, NY, United States Freelance**Customer Service Representative for our Clinic Division (m/f/d)**: · Löwenstein Medical SE & Co. KG · Junior Level · Experience in the field · Business Administration (Other) · Full-time · **Why Löwenstein Medical?**: · **Taking new paths.** But never forgetting where we come f ...
-
Customer Service Representative
1 week ago
P&L Inc. Yonkers, United StatesAre you experienced in the Customer Service Representative and sales field and looking to utilize your customer-centric approach to business development? **P&L Inc** is one of New Rochelle's region's leading firms in Customer Service, Sales, and Business Development. We are dedic ...
-
Financial Services Representative
4 days ago
Fidelity Investments Scarsdale, United States**Financial Services Representative** · Have a passion for helping people? Join our team of Financial Services Representative where you'll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a fut ...
-
Customer Service Representative
1 week ago
Package Pavement Stormville, United StatesOverview: · OVERVIEW - We are seeking an organized, enthusiastic, professional, polite and experienced Customer Service Representative for our inside sales department. We are looking for an individual that likes working with people at all levels and can successfully perform with ...
-
Customer Service Representative
3 days ago
Safe Haven Self Storage Mount Kisco, United StatesSafe Haven Self Storage in Mount Kisco, NY is hiring for a Customer Service Representative. · **Your Responsibilities** · - Provide excellent customer service. · - Dispatching and scheduling Uhaul vehicles. · - Guide new customers through rental processes and agreements. · - Main ...
-
Customer Service Representative
1 week ago
IME Guards Yonkers, United StatesWhat is a Customer Service Representative or Patient Advocate for IME Guards? · A patient advocate for IME Guards will accompany a claimant (injury victim) during a medical appointment given by a doctor hired by a defense lawyer in a lawsuit. The appointments take place mostly in ...
-
Customer Service Representative
4 days ago
Brightcore Energy Armonk, United States**Benefits** · - We offer many great benefits, including **free early access to your pay** through Homebase. · **Responsibilities** · *Manage large amounts of incoming phone calls *Generate sales leads *Identify and assess customers' needs to achieve satisfaction *Build sustainab ...
-
Guest Services Representative
2 days ago
Nuvance Health Danbury, United States**Description** · Summary: · The primary function of the Guest Services Representative is to greet and monitor all visitors to Danbury Hospital. Additionally, the Guest Services Representative provides patient room and phone numbers to callers and visitors using a computerized vi ...
-
Customer Service Representative
1 week ago
Moving of America Ridgefield, United States**About Us**:At Moving of America, we take pride in providing top-notch moving and storage solutions to our valued customers. Our commitment to excellence extends to every aspect of our business, including our exceptional customer service team. If you're a customer-focused indivi ...
-
Customer Service Representative
1 week ago
TransOcean Import Port Chester, United States Full timeCustomer Service Representative · Responsibilities include: · - Data entry · - Processing order changes · - Answering phones · - Issuing return authorizations · - Support sales force · - E commerce background a plus · - Knowledge of Outlook, Excel and Word helpful · - Experience ...
-
Customer Service Representative
1 week ago
Posted by The Council of Industry Stormville, United StatesOverview: · OVERVIEW - We are seeking an organized, enthusiastic, professional, polite and experienced Customer Service Representative for our inside sales department. We are looking for an individual that likes working with people at all levels and can successfully perform with ...
-
Patient Service Representative
5 days ago
Axia Women's Health Oradell, United States**Axia Women's Health**, a certified Great Place to Work, is leading the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of more than 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvani ...
-
Csr - Customer Service Representative
1 week ago
Stone Cottage Veterinary Hospital Newburgh, United StatesWe are looking for an upbeat, hardworking, reliable individual who has a love for animals, for a part time reception position. Some duties would be answering telephone calls, collecting payments, accepting mail, setting and scheduling appointments and selling items that may be av ...
-
Customer Service Representative
5 days ago
Scott Marxer - State Farm Agent Poughkeepsie, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
-
Customer Service Representative
5 days ago
Courtney Bryan - State Farm Agent Blauvelt, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
-
Customer Service Representative
4 days ago
Ampacet Corporation Tarrytown, United States**Primary Function**: · - Serve external and internal customers by receiving and processing orders and maintaining accurate information in JD Edwards. · - Provide product related as well as order-related documentation · - Interact with Field Sales and other internal resources to ...
-
Customer Service Representative
4 days ago
Melanie Ciappi - State Farm Agent North Bergen, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
Patient Services Representative - Highland Falls, United States - Cornerstone Family Healthcare
Description
Job Type
Full-time
Description
Cornerstone Family Healthcare is actively recruiting for a Patient Services Representative to join our growing team.
RATE OF PAY/SALARY: $17.00 per hour
WORK LOCATION(S): HIGHLAND FALLS
STATUS: Full Time
CORNERSTONE BENEFITS:
Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays
CORNERSTONE'S MISSION:
Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation
Monday 11-7, Tuesday-Friday 830-5, First Saturday of month 830-1
Salary Description
$ 17 per hour