Customer Service Representative - Stormville, United States - Package Pavement

Package Pavement
Package Pavement
Verified Company
Stormville, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Overview:


OVERVIEW - We are seeking an organized, enthusiastic, professional, polite and experienced Customer Service Representative for our inside sales department.

We are looking for an individual that likes working with people at all levels and can successfully perform with limited guidance.

Our Customer Service department's main goal is to provide our customers with superior service through efficient and effective problem resolution.

HOURS - 8am - 4:30 pm

BENEFITS - Competitive Benefits, 401K

SALARY - $20 p/h


Responsibilities:


  • Receive customer calls
  • Process all incoming orders through computer system
  • Coordinate internally with other departments regarding product availability and delivery information
  • Handle customer inquiries, complaints, and product information requests
  • Send samples and other support materials to customers and salesmen as requested
  • Coordinate with the credit department when customer accounts are over limit

Qualifications:

  • 12 years' experience with inbound customer service calls.
  • Responsible, enthusiastic selfstarter with excellent verbal and written communication and organizational skills.
  • Professional phone demeanor
  • Must demonstrate good problemsolving skills with patience and courtesy.
  • Must work well in a team environment.
  • Ability to manage multiple tasks in a fastpaced environment under mínimal supervision with a high attention to detail
  • Individual must have exceptional computer skills and be proficient in Microsoft Office and Excel.
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