Customer Service Representative - Yonkers, United States - P&L Inc.

Description

Are you experienced in the Customer Service Representative and sales field and looking to utilize your customer-centric approach to business development?
P&L Inc is one of New Rochelle's region's leading firms in Customer Service, Sales, and Business Development.

We are dedicated to providing our clients with the utmost care and have a history of delivering profitable results and exceeding expectations in a vastly growing consulting industry.

Utilizing this customer-centric and consultative approach is a cornerstone in how our Customer Service and Sales Team works together to create a dynamic, diverse, and collaborative workspace.

• Articulate the features and benefits of our client's products and services directly to our customers and possess the knowledge to answer any additional questions they may have
• Build rapport and longlasting relationships with our customers to help ensure repeat business and brand loyalty
• Complete the sales process with any qualifying customer who meets the client's parameters and maintains the ability to lead with the client brand, not discounts
• Support the rest of our Customer Service Representatives and Sales teams with remaining daily responsibilities including but not limited to, compliance, product delivery tracking, and quality assurance
• Drive customer engagement and satisfaction from initial contact through the point of sale to delivery of products to further help scale acquisition growth and longevity
• Effectively and efficiently communicate with customers to handle all inquiries, resolve issues, and overturn any objections while completing the sales process

• 1 year of experience in an entry-level or introductory position within the field of customer service and/or sales is preferred
• A selfmotivated individual dedicated to utilizing their existing skills and have a student mentality to learn new skills
• Strong leadership skills and capability to mentor other members of the Customer Service Representative and sales teams
• Exceptional communication skills, both written and verbal
• Tenacious and dedicated to reinforcing the core values of unbelievable customer support

• Travel opportunities, both locally and internationally
• Leadership development workshops and conferences across the country (inperson & virtual)
• Uncapped organic growth potential within our organization
• Engagement opportunities to enhance our team's collaborative culture

• Dental insurance
• Flexible schedule
• Health insurance
• Onthejob training
• Professional development assistance
• Vision insurance

• 1 year
• 2 years
• Under 1 year

• 8 hour shift
• Day shift

• Monday to Friday
• Weekends as needed

• Inperson