Customer Service Representative - Yonkers, United States - IME Guards
1 week ago
Description
What is a Customer Service Representative or Patient Advocate for IME Guards?A patient advocate for IME Guards will accompany a claimant (injury victim) during a medical appointment given by a doctor hired by a defense lawyer in a lawsuit.
The appointments take place mostly in the Bronx, Westchester, Brooklyn, Queens and Manhattan.What qualities does a Patient Advocate possess?
- Patient, empathetic, and passionately communicative;
- Detailoriented;
- Punctual and professional;
- Assertive but not contentious;
Responsibilities:
- Meet the claimant at doctor's office;
- Make a detailed handwritten record of the IME;
- Create a computerized report of the IME; and
- Submit the report in a timely manner.
Requirements:
- Strong communication and listening skills;
- Proficient with Microsoft Word;
- Customer orientation and ability to adapt/respond to different types of personalities;
- High school diploma or higher;
- Owns a car, not required but a big plus; and
- Fluent Spanish is not required but a huge plus;
Job Type:
Part-time
Pay:
$ $50.00 per hour
Schedule:
- Monday to Friday
Education:
- High school or equivalent (preferred)
Language:
- fluent Spanish (preferred)
License/Certification:
- Driver's License and your own car (preferred)
Work Location:
In person
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