Patient Service Representative - Oradell, United States - Axia Women's Health

Axia Women's Health
Axia Women's Health
Verified Company
Oradell, United States

7 hours ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Axia Women's Health, a certified Great Place to Work, is leading the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of more than 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. We have an opening for a
Patient Service Representative (PSR) in Oradell, NJ.


The Patient Service Representative (PSR) will have exemplary customer service and communication skills as the first and last point of contact for Axia Women's Health patients visiting the office and for patients calling to schedule or change appointments or making other requests.


Essential Functions:


  • Greeting patients and visitors, assisting, and directing them accordingly to the appropriate waiting area.
  • Paging or phoning appropriate personnel to meet and escort patients to the exam room.
  • Explaining financial requirements to patients, collecting, and recording copayments as required.
  • Performing registration functions for new and existing patients and activating patient files.
  • Retrieving and appropriately routing any messages from the answering service.
  • Providing additional support to patients and medical staff and performing other duties as assigned.
  • Courteously screening solicitors for relevance to organizational needs.
  • Adhering to infection control and safety guidelines as well as maintaining confidentiality regarding all patients and following confidentiality policies per HIPAA compliance.

Qualities & Skills:


  • Excellent customer service skills & Communication skills
  • Ability to adapt to changing priorities and business needs
  • Ability to maintain composure and navigate fastpaced, innovative environment
  • Team player
  • Ability to work a flexible schedule, 3040 hours/week and be available to start as early as 6am.

Education & Experience:


  • High School Diploma or GED
  • Medical Receptionist/PSR experience, preferred

Full Time Benefits Summary:


  • Full time benefiteligibility beginning the first of the month after hire
  • Immediate 401(k) matching contribution with no vesting period
  • Generous PTO offering with additional time off for volunteering
  • Choice of multiple medical insurance plans to best meet your needs, with premiums as low as $8 per pay
  • Access to Axia providers at little to no cost through Axia's medical insurance
  • Axiapaid life insurance, short term and long term disability
  • Free counseling for colleagues and family members, including parents and parentsinlaw
  • Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more
Equal Opportunity Employer


Pay:
$ $20.00 per hour


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Work setting:

  • Inperson
  • Office

Work Location:
In person
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