Jobs
>
Customer Service Representative
>
Anaheim

    Customer Service Representative - Anaheim, United States - Northgate Markets

    Northgate Markets
    Northgate Markets Anaheim, United States

    1 week ago

    Default job background
    Full time
    Description

    ** Customer Service Representative - Store #05 Full Time**

    **Job Category****:** Front End **Requisition Number****:** CUSTO012895 Showing 1 location **Job Details**

    **Description**

    **JOB SUMMARY:**

    The Customer Service Representative position must provide and maintain high standards of customer service in the store's front-end operations; to supervise and direct all front-end activities and operations to ensure that the work shifts of personnel working at the front end contribute to the financial best interests of the store. CSRs will run the floor in the absence of the Customer Service Team Leader and will work a combination of early, mid, and late shifts.

    **ESSENTIAL DUTIES AND RESPONSIBILITIES**:

    Observe all store rules and company policies.

    Observe shift operating hours at all times as scheduled or assigned by the store team leader.

    Adhere to all local, state and federal health and civil code regulations.

    Be qualified, knowledgeable, able and prepared to perform all of the duties of an experienced cashier when assigned or requested to do so.

    Maintain effective work schedules for front end personnel to meet business volume and traffic requirements; minimize customer inconvenience and excessive waiting periods.

    Ensure that cashiers are assisted with price checks in a prompt and timely manner.

    Keep store management informed of pricing problem areas or items that are not on file in front end computers or electronic point?of?sale Price Look Up files.

    Assist checkers and customers with refunds, over-rings and other transactions requiring supervisory approvals or overrides.

    Approve customer checks and assist customers with courtesy check cashing application forms.

    Handle cash pickups as requested.

    Handle change order requests and register loans as needed.

    Be knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.).

    Process all of the various types of sales transactions accepted by the store including but not necessarily limited to authorized Accounts Receivable sales, EFT transactions, WIC Coupons, Food Stamps, manufacturers' coupons, gift certificates, etc. in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same.

    Assist customers if required with bulk products that they may have difficulty in handling.

    Maintain a regular and effective housekeeping program of the front-end area.

    **Safety**

    Implement and maintain security program for front end and receiving areas in accordance with company standards and policies.

    Must actively use/manage the participation of axonify.

    Must comply with company safety observation policies.

    **POSITION REQUIREMENTS AND CONDITIONS****:**

    **Education/Experience/Skills**

    Must have at least 6 months of cashier experience within the company.

    Fluent in both, English and Spanish preferred.

    Must possess the math skills (tenth grade level) necessary to supervise and handle sales transactions, tender change, verify vendor invoice charges and counts, calculate gross margins and ad losses, estimate labor requirements based on sales volume projections, and be able to balance cash receipts or troubleshoot errors or discrepancies in cash or column balances.

    Ability to hear, speak and understand the spoken word in order to respond promptly to pages for assistance, to accommodate verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with department employees, coworkers and customers.

    Customer Service Focused.

    Be an example of the Northgate Values.

    Ability to work a combination of early, mid, and late shifts.

    Must be able to be relocate to a store within 15 20 miles from home depending on the needs of the business.

    **Physical Demands and Conditions**

    The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

    While performing the duties of this job, the employee is regularly required to sit; stand; and use the hands to handle, finger, or feel objects, tools or controls;

    The employee must frequently walk, talk or hear, and reach with the hands and arms; occasionally, the employee must crouch or kneel;

    The employee must occasionally exert or lift up to 50 pounds carrying boxes of records and forms and frequently exert or lift moderate amounts of weight;

    Successful performance requires specific vision abilities that include close vision and the ability to adjust focus.

    The job requires the ability to travel.

    The work environment is that typical of an office and retail store. The noise level in the work environment is usually quiet.

    **IMPORTANT DISCLAIMER NOTICE**

    The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

  • Midas BARSTOW 1171

    Customer Service Representative

    4 days ago

    Midas BARSTOW 1171 Santa Ana, United States Customer Service (Full time)

    CUSTOMER SERVICE REPRESENTATIVE · GREET EVERY CUSTOMER WITH A SMILE AND FRIENDLY HELLO · ASK CUSTOMER FOR FIRST AND LAST NAME, ADDRESS, PHONE NUMBER · (IF RETURNING CUSTOMER VERIFY INFO) · GET VEHICLE INFORMATION YEAR, MAKE AND MODEL · GET DETAILED DESCRIPTION OF CUSTOMERS CONCER ...

  • Sylvia Nye - State Farm Agent

    Customer Service Representative

    5 days ago

    Sylvia Nye - State Farm Agent Placentia, United States

    **ROLE DESCRIPTION**: · As a Customer Service Representative - State Farm Agent Team Member with Sylvia Nye - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, custo ...

  • Power Premier

    Customer Service Representative

    1 day ago

    Power Premier Orange, United States

    ROLE OBJECTIVES: · - A customer service representative, or CSR, will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. · - The target is to ensure excellent service standar ...

  • Supreme Fitness Group

    Member Services Representative

    5 days ago

    Supreme Fitness Group Buena Park, United States

    **Job Summary** · The **Member Services Representative **will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · **Essential Duties and Responsibilities** · - Gree ...

  • Velocity Solutions

    Customer service representative

    1 week ago

    Velocity Solutions New Stanton, United States

    "Immerse yourself in the world behind your Amazon purchases. For 13 years, we have been shaping the online accounting landscape with our innovative software, Amainvoice. To strengthen our team, we are looking for a Commercial Support Employee / Customer Advisor (m/f/d) in New Sta ...

  • The Scottish Plumber

    Customer Service Representative

    1 day ago

    The Scottish Plumber Villa Park, United States

    **The Customer Service Representative/ Dispatcher is primarily responsible for service request entry and assigning service calls to technicians.** · Respond to and resolve post service inquiries and issues such as service status questions, warranty inquiries, and customer complai ...

  • Brennan & Clark Ltd

    Customer Service Representative

    1 week ago

    Brennan & Clark Ltd Villa Park, United States

    **Customer Service Representative - Recovery Services** · **ONSITE ROLE ONLY** · **Job Summary**: · Brennan & Clark is looking for motivated self-starters to join our growing Customer Service Recovery team. We are hiring professionals to make outbound business to business (B2B) g ...

  • Ivonne Welch Medicare Plans

    Customer Service Representative

    1 week ago

    Ivonne Welch Medicare Plans Santa Ana, United States

    **Benefits**: · - 401(k) · - Dental insurance · - Health insurance · - Paid time off · - Vision insurance · To excel in your role as a Customer Service Representative with Ivonne Welch, you will need to be able to answer a high volume of inbound calls, while completing follow up ...

  • System Pavers

    Customer Service Representative

    5 days ago

    System Pavers Santa Ana, United States

    BUILD AN AMAZING CAREER WITH SYSTEM PAVERS · **Job Description**: · System Pavers is growing at a tremendous rate, and we're looking to expand our team with a professional, driven Customer Service Representative. By working with System Pavers, you'll be provided with the necessar ...

  • Fan2see Productions Llc

    Customer Service Representative

    1 day ago

    Fan2see Productions Llc Cypress, United States

    Overview: · We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. ...

  • PM Biomedical Inc.

    Customer Service Representative

    3 days ago

    PM Biomedical Inc. Santa Ana, United States

    **About Us**: · PM Biomedical partners with top industry leaders and hospitals across the nation to provide the highest quality medical equipment, supplies, and service for hospitals, clinics, and companies alike. · **Primary Responsibilities**: · Manage large amounts of incoming ...

  • Orange County's Credit Union

    Service Desk Representative

    1 week ago

    Orange County's Credit Union Santa Ana, United States

    **Exciting Opportunity at Orange County's Credit Union** · **CREDIT UNION'S PURPOSE**: Simple Banking. For People, Not Profit. · **CREDIT UNION'S CORE VALUES**: Integrity, Service Excellence, Growth & Development, High Performance, Mutual Respect, Community, and Fun · **Workplace ...

  • American First Credit Union

    Real Estate Servicing Representative

    1 week ago

    American First Credit Union Brea, United States

    **Real Estate Servicing Representative** · American First Credit Union is honored to be a recipient of the **_Peter Barron Stark Workplace Excellence Award_**_ _for highest associate satisfaction · As an American First Associate, you'll play a vital role in serving the community ...

  • Quest Digital Solutions, Inc.

    Customer Service Representative

    1 week ago

    Quest Digital Solutions, Inc. Yorba Linda, United States

    **Job description** · **Responsibilities** · - Create Orders from Phone Calls · - Create Service Tickets and Document Customer Interactions · - Process Hardware Repair Claims · - Schedule Field Service Technicians · - Multi-Task, Organize, and Prioritize Work · - Ensure Warranty ...

  • Houston Methodist Primary Care Group

    Environmental Services Representative

    1 week ago

    Houston Methodist Primary Care Group Cypress, United States

    At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and at ...

  • G&B HOTEL EMPLOYEE LEASING LLC

    Guest Service Representative

    5 days ago

    G&B HOTEL EMPLOYEE LEASING LLC Cypress, United States

    : · **Reports To**:Front Office/Operations Manager · **Supervises**: N/A · **Job Purpose**: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall po ...

  • Troy Hooper - State Farm Agent

    Customer Service Representative

    5 days ago

    Troy Hooper - State Farm Agent Cypress, United States

    **Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...

  • Eureka Ergonomic

    Customer Service Representative

    5 days ago

    Eureka Ergonomic La Mirada, United States

    **Benefits**: · - 401(k) · - Competitive salary · - Dental insurance · - Health insurance · - Paid time off · - Training & development · - Vision insurance · **Job Summary** · **Responsibilities** · - Identify the reason for the customer's call, collect relevant information, and ...

  • Hurtt Family Health Clinic

    Patient Services Representative

    1 day ago

    Hurtt Family Health Clinic Tustin, United States

    is bilingual in Spanish with strong customer service skills · - has previous successful experience working in a clinic/healthcare environment (preferably front office experience or call center experience) · - Medical Assistant experience is a plus · - Knowledge of EMR systems is ...

  • CGM

    Direct Customer Service Representative

    23 hours ago

    CGM Santa Ana, United States

    Our firm was founded on the principles of passion, high performance, innovation, and development. Working with a multitude of different clients across the nation, we have found that taking a personalized approach and cultivating the relationships between clients and their consume ...