Customer Service Representative - Cypress, United States - Fan2see Productions Llc
2 weeks ago
Description
Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
This is a great opportunity for someone who enjoys interacting with people and has a passion for delivering excellent customer service.
Responsibilities:
- Upsell products or services to customers based on their needs and preferences
- Maintain accurate and detailed records of customer interactions and transactions
- Assist with data entry tasks to update customer information in the system
- Conduct outbound calls to follow up on customer inquiries or provide updates on orders
- Provide support to customers in a professional and courteous manner
- Collaborate with other team members to ensure customer satisfaction
Qualifications:
- Previous experience in customer service or a related field is preferred
- Excellent communication skills, both verbal and written
- Strong phone etiquette and active listening skills
- Ability to multitask and prioritize tasks effectively
- Bilingual proficiency in English and Spanish is a plus
- Proficient in data entry and computer skills
- Ability to work in a fastpaced environment and adapt to changing priorities
Job Type:
Part-time
Pay:
$ $16.00 per hour
Expected hours: 25 per week
Benefits:
- Flexible schedule
- Onthejob training
- Work from home
Experience level:
- 2 years
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Inperson
- Office
Work Location:
In person
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