Customer Service Representative - Santa Ana, United States - PM Biomedical Inc.
3 weeks ago
Description
About Us:
PM Biomedical partners with top industry leaders and hospitals across the nation to provide the highest quality medical equipment, supplies, and service for hospitals, clinics, and companies alike.
Primary Responsibilities:
Manage large amounts of incoming calls
Greet customers warmly and ascertain problem or reason for calling
Assist with processing orders
Provide accurate, valid, and complete order update information by using the right methods/tools
Follow communication procedures, guidelines, and policies
Adheres to all company employment policies and safe practices
Performs other duties as assigned
Requirements/Skills:
Must be self-motivated and able to work independently and as a team to meet or exceed goals
Must be organized with good time management skills
Excellent verbal and written communication skills and able to present and communicate in a professional manner
Bachelor's Degree in Business, Communications or related field preferred
Previous cold calling experience preferred
Prior medical device or phone sales experience is preferred
Job Type:
Full-time
Benefits:
Comprehensive benefits package including medical, dental, vision, Roth IRA, paid time off, holidays, and more
Schedule:
8 hour shift
Monday to Friday
Compensation Type:
Hourly
Pay:
$ $27.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
- Office
Work Location:
In person
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