Customer Service Representative - Santa Ana, United States - Ivonne Welch Medicare Plans

Ivonne Welch Medicare Plans

Verified Company

Santa Ana, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

To excel in your role as a Customer Service Representative with Ivonne Welch, you will need to be able to answer a high volume of inbound calls, while completing follow up and other outbound calls as assigned.

You will need to be an organized multi-tasker who is able to stay focused and see tasks all the way to completion.

You listen to instructions and take direction well with an ability to follow established protocols.

Minimum Qualifications:

Minimum of two years telephonic or call center experience in customer servicerelated position
Ability to commute to our Murrieta office
Strong grasp of the English and Spanish languages, both written and verbal
The ability to prioritize, stay organized, and multitask
Basic computer skills
A pleasant phone presence with the ability to build rapport with clients
A positive and professional attitude
Flexibility in your work schedule to include evenings and weekends

Preferred Qualifications: