Jobs
>
San Francisco

    Head of Customer Management - San Francisco, United States - Outpatient, Inc

    Outpatient, Inc
    Outpatient, Inc San Francisco, United States

    2 days ago

    Default job background
    Description
    Outpatient is a rapidly growing mobile software business supporting professional caregivers and families through boardly varied health situations. Our business customers include Senior Living Communities, Large Health Systems, and Home care agencies.

    As we grow our business, Outpatient is looking to hire a friendly, empathetic, and dynamic leader to build and manage our customer support team.

    This team will be charged with on-ramping new customers and their user constituents in the beginning of a customer relationship, and then ongoing through the maturity of our partnerships. Initial training and ongoing product support are key parts of the technical nature. Overall customer happiness and trust are key goals for this team, which can be more personal and human than just technical proficiency.

    The ideal candidate can both serve as an individual customer manager, and also build the team that supports a scaling business.
    • Overly Friendly and Patient
    • Empathetic to personnel experiences
    • Product knowledge (quick learner)
    • Digital / Mobile Savvy
    • Product and Customer Support Experience
    • Leadership and Management Experience
    • Some health industry knowledge a bonus

    Powered by JazzHR

    2M3oawWUpT
    #J-18808-Ljbffr


  • Oomnitza San Francisco, United States

    **San Francisco, CA** · **Sales - Customer Success /** · **Full-Time /** · **Hybrid** · **Oomnitza** offers the industry's most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless int ...


  • Terminal49, Inc San Francisco, United States

    Terminal 49 is seeking a rockstar Customer Success Manager to oversee operations and and foster successful and effective client relationships. · Customer Experience team is core to our business and has the ability to wow our customers. Even when using software automation to take ...


  • Crimson Solutions Sausalito, United States

    **About EAO Automotive GmbH & Co. KG: ** · More than experts. Partners. · Innovative and reliable technology, combined with customer-specific functionality, characterize our control and display elements. · As a globally operating partner of renowned automotive, heavy-duty and spe ...


  • Route 92 Medical Inc San Mateo, United States

    **PURPOSE OF JOB**: · - This role is critical to support Route 92 Medical's efforts to fulfill customer requirements, obtain customer feedback, and supporting Route 92 Medical commercial team. · **MAJOR DUTIES AND RESPONSIBILITIES**: · - Manage customer service staff, communicate ...


  • Mainspring Energy, Inc. Menlo Park, United States

    **Company Overview** · Driven by our vision of the affordable, reliable, net-zero carbon grid of the future, Mainspring has developed a new category of power generation — the linear generator — that delivers local, scalable, and fuel-flexible power to help accelerate the transiti ...


  • Kuraray America , Inc. San Francisco, United States

    We're looking for motivated, engaged people to help make everyone's journeys better. · Reporting to the General Manager for the unit, the Manager, Ops, Customer Service is responsible for supporting the operational unit with meeting customer requirements and needs. This position ...


  • Rippling San Francisco, United States

    [Full Time] Customer Success Manager at Rippling (United States) | BEAMSTART Jobs · Customer Success Manager · Rippling United States · Date Posted · 26 Jun, 2022 · Work Location · San Francisco, United States · Salary Offered · Not Specified · Job Type · Full Time · Experience ...


  • Philpar San Francisco, CA, United States

    We are in need of a performance-driven Customer Success Manager to join our sales team. The primary focus of this role is customer acquisition and retention. You will build relationships that strengthen and support the health of our company. Other tasks include updating informati ...


  • Darktrace Limited San Francisco, United States

    Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world's most complex threat ...


  • Retool San Francisco, United States

    ABOUT RETOOL: · Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and prov ...


  • Pathlight San Francisco, United States

    About Pathlight · Pathlight is the leading GenAI-native Conversation Intelligence platform that helps enterprises discover hidden insights, opportunities, and risks deep within their customer conversations. Pathlight is the first company to fully harness the power of Large Langu ...


  • Bond Financial Technologies San Francisco, CA, United States

    Founded in 2019, Bond's mission is to accelerate the pace of financial innovation and access to capital. Bond is now part of Fortune 500 financial technology company FIS (NYSE:FIS). · It's challenging for most businesses to build and offer engaging financial services products to ...


  • Redpanda Data San Francisco, CA, United States

    Strong customer facing skills and stakeholder management · The ability to take ownership for the customer's adoption of Redpanda by coordinating and driving their time to production and identifying and facilitating opportunities for growth · The ability to liaise and facilitate ...


  • Crossing Minds San Francisco, United States

    San Francisco/ TorontoBusiness /Full-Time Remote/ RemoteCrossing Minds is the smartest platform powering perceptive recommendations that drive online discovery and engagement. Founded and led by world-renowned AI pioneers and powered by the latest advances in deep learning, Cross ...


  • Terminal 49 San Francisco, United States

    Terminal 49 is seeking a rockstar Customer Success Manager to oversee operations and and foster successful and effective client relationships. · Customer Experience team is core to our business and has the ability to wow our customers. Even when using software automation to take ...


  • Klarity San Francisco, United States

    Overview · Klarity · (YCombinator S18) uses Natural Language Processing to automate document review for Finance and Accounting teams. Klarity solves the problem of messy and incomplete data in systems like Salesforce and Netsuite. Our customers include companies like Okta, Clou ...


  • BIGEYE San Francisco, United States

    The Company · At Bigeye, our mission is to help our customers make magic with data. · We built some of the most widely adopted tools at companies like Uber and saw how swift teams move when they have a great data toolchain. Now, Bigeye is building best-of-breed tools for analys ...


  • GetChange Corp San Francisco, United States

    About the job Customer Success Manager · About Change · At Change our mission is clear: to power every dollar donated online. Change's platform enables businesses to donate to 1.5 million nonprofits while building deeper connections with their customers. Trusted by fintech lead ...


  • Persona San Francisco, United States

    At Persona, we're building the first universal and comprehensive identity infrastructure to help businesses of all sizes better serve and protect their end users' identities. Our identity platform enables businesses to collect and manage their end users' personal information secu ...


  • Luminai San Francisco, CA, United States

    [Full Time] Customer Success Manager at Luminai (United States) | BEAMSTART Jobs · Customer Success Manager · Luminai United States · Date Posted · 29 Apr, 2023 · Work Location · San Francisco, United States · Salary Offered · $90000 — $130000 yearly · Job Type · Full T ...